Room Attendant

The Pfister Hotel; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a renowned luxury hotel in downtown Milwaukee as a Housekeeper, where your commitment to exceptional service and attention to detail will help create memorable experiences for guests. This role involves cleaning and preparing rooms, ensuring a pristine environment throughout the hotel. With a rich history and a reputation for excellence, this iconic establishment offers a supportive atmosphere for your career growth, alongside numerous perks such as meal discounts, insurance benefits, and opportunities for advancement. If you are passionate about hospitality and take pride in your work, this is the perfect opportunity for you.

Benefits

Free meals every shift

Room discounts

Discounts at restaurants and spas

Discounted parking

Two for one movie coupons

Early wage access

Paid time off

Medical, dental, and vision insurance

Company-paid life insurance

401k with employer match

Qualifications

• Previous experience in housekeeping or cleaning roles preferred.
• Ability to work varied schedules including weekends and holidays.

Responsibilities

• Ensure prompt, superior service to guests.
• Thoroughly clean check-out rooms and service stay-over rooms.
• Restock supply cart for the next day.

Skills

Housekeeping

Attention to Detail

Customer Service

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Vacuum Cleaner

Cleaning Supplies

Job description

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Housekeeper to be a part of our team and continue its iconic legacy. As a Housekeeper you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

What you will be doing:

• Ensure prompt, superior service to guests.
• Service stay-over rooms, changing linens and replenishing amenities.
• Thoroughly clean check-out rooms, paying attention to detail.
• Perform bed-making, vacuuming, bathroom cleaning, dusting, trash removal, and amenity restocking.
• Restock supply cart for the next day.
• Assist with team projects and perform additional assigned duties as needed.

What we are looking for:

• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Previous experience in the same or a similar position such as a guest room attendant, cleaner, or other housekeeping, cleaning in hotels, hospitals, casinos or residential are preferred.
• Physical stamina to complete repetitive manual labor tasks.
• Must be able to lift, push, pull and or carry up to 50 lbs.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.