Room Attendant

Gale Hotels; Miami Beach (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Gale Hotels in Miami Beach, FL seeks a dedicated Room Attendant to keep guest rooms and corridors clean, comfortable, and well-maintained. You will change linens, restock towels and amenities, and respond politely to guest inquiries to ensure a positive stay.

The role requires physical stamina and flexibility to work evenings, weekends, and holidays, with a focus on safety and guest satisfaction in a busy hotel environment.

Qualifications

• Minimum 1 year of experience as a Room Attendant or in housekeeping.
• Hands-on cleaning/maintenance tasks experience in large settings.
• Able to operate industrial cleaning equipment and products.
• Knowledge of cleaning chemicals, storage and disposal.
• Stamina to manage physical demands of the job.
• Able to work evenings, weekends and holidays.
• Strong interpersonal and problem-solving abilities.
• Able to follow instructions and procedures.

Responsibilities

• Greet guests and respond to queries.
• Change bed linen and make beds.
• Replace towels and bathroom amenities.
• Sweep and mop floors.
• Dust and polish furniture.
• Empty trash containers and ashtrays.
• Restock minibar beverages and food items.
• Clean public areas such as corridors.
• Report maintenance needs.
• Update room status on assignment sheet.
• Return and restock cleaning cart at shift end.
• Follow hotel security guidelines.
• Perform other duties as assigned by supervisor/management.

Skills

Room attendant experience

Housekeeping experience

Cleaning equipment use

Chemical handling knowledge

Physical stamina

Shift flexibility

Interpersonal skills

Instruction follow-through

Education

High School degree, GED or Equivalent

Job description

Current job opportunities are posted here as they become available.

The Room Attendant is responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. In addition, ensure that all rooms are cozy and clean and that all guest queries are addressed courteously and competently.

RESPONSIBILITIES:

• Greet guests and responding to queries.
• Change bed linen and make beds.
• Replace used towels and other bathroom amenities, such as shampoo and soap.
• Sweep and mop floors.
• Dust and polish furniture.
• Empty trash containers and ashtrays.
• Restock beverages and food items in the minibar.
• Clean public areas, such as corridors.
• Report any technical issues and maintenance needs.
• Update the status of guest rooms on the assignment sheet.
• Return and restock the cleaning cart at shift end.
• Follow hotel security guidelines.
• Perform any other duties requested by Supervisor/ Management.

QUALIFICATIONS:

• Minimum 1 year of experience as a Room attendant, Housekeeping in a Hotel or similar role.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Strong interpersonal and problem-solving abilities.
• Ability to follow instructions and procedures.

EDUCATION:

• High School degree, GED or Equivalent.

LANGUAGE SKILLS:

• Excellent verbal communication skills in English and Spanish Preferred (communication skills, with the ability to interact effectively with guests, associates, and external partners).
• Ability to work well under pressure and respond quickly and effectively to emergencies.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary.

The position is an at-will position and subject to termination with or without cause or notice.