Room Attendant

Wyndham Hotels & Resorts; Longmont (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain clean and attractive guestrooms at Home2 Suites by Hilton Longmont. This role involves thorough cleaning, restocking supplies, and ensuring guest satisfaction. Ideal candidates will have a high school diploma or equivalent and experience in hospitality is preferred.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to lift and move objects up to 50 pounds.
• Effective verbal and written communication skills.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties and restock supplies.
• Ensure overall guest satisfaction.

Skills

Communication

Attention to Detail

Customer Service

Education

High school diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, widely recognized as an industry innovator. It is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in Europe, Latin America, and the Caribbean. Highgate's global property portfolio exceeds $20 billion in asset value and generates over $5 billion in revenue. The company offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale. It also develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools to optimize performance and maximize asset value. Led by an experienced executive team, Highgate is a trusted partner for top ownership groups and major hotel brands. The company maintains offices in London, New York, Dallas, and Seattle.

Location

Home2 Suites by Hilton Longmont

710 South Sherman St.
Longmont, CO 80501

Overview

The Room Attendant is responsible for maintaining clean, attractive guestrooms and providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping carts for the next day’s use.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High school diploma or equivalent and/or experience in a hotel or related field preferred.
2. Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently or constantly to lift, carry, push, pull, or move objects.
3. Ability to stand during the entire shift.
4. Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.