Room Attendant

Main & Vine HMG; Lexington (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Holiday Inn Express Versailles in Kentucky is seeking a Room Attendant to keep guest rooms and corridors clean in accordance with hotel procedures. The role requires teaming with housekeeping, stocking carts, greeting guests, and ensuring rooms are secured and well-presented.

Candidates should be able to lift up to 50 pounds and communicate effectively with guests, reporting any hazards or damages promptly. The position involves performing additional tasks as assigned by the supervisor.

Qualifications

• High school education or equivalent, or up to six months related experience.
• Ability to read and recognize similarities and differences between words and numbers.
• Ability to follow detailed but uninvolved written or oral instructions and handle problems.
• Must communicate with guests and recognize situations requiring supervisory attention.
• Physically able to stand, walk, and lift up to 25–30 pounds regularly and up to 50 pounds frequently.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily according to hotel procedures.
• Stock cart with guest room supplies at beginning and end of shifts.
• Greet guests and replace linens, replenish supplies and amenities.
• Empty wastebaskets and rearrange furnishings, drapes and room accessories.
• Ensure guest rooms are properly secured with doors closed and locked.
• Report damage, hazards and needed repairs to housekeeping management.
• Return found items to the Housekeeping department with date, location and finder name.
• Manage keys signed out during shift and maintain clean corridors and service areas.
• Assist with other tasks as assigned by supervisor.

Education

High school education or equivalent

Job description

Job Description

The Room Attendant at the Holiday Inn Express in Versailles, Kentucky must keep all rooms and hallway areas in the hotel clean by performing the following duties.

Job Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
• Stock cart with guest room supplies at beginning and end of shifts
• Greet all guests
• Replace linens on beds and replenish guest room supplies and amenities
• Empty wastebaskets
• Rearrange furnishings, drapes and room accessories
• Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
• Report any damage, hazards, repairs, and strangers in assigned areas
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it
• Responsible for all keys signed out for the shift
• Clean all corridors and service areas
• Respond to any projects or requests developed by the Housekeeping management team
• Performs all other tasks as assigned by supervisor

Job Qualifications

• High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience
• Ability to read and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems in situations
• Must be able to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to feel objects, tools, or controls; stoop, kneel, crouch, or crawl; and communicate. The employee frequently is required to sit and reach, and is occasionally required to climb or balance
• The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

Source: Main & Vine