Room Attendant

Hyatt Place Chicago/Itasca; Itasca (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401K retirement plan

Vacation PTO & Holiday/Sick PTO

Job summary

A leading hotel chain is seeking a Room Attendant in Itasca, Illinois. In this role, you will ensure guest satisfaction through cleanliness and provide friendly service. Your responsibilities will include cleaning guest rooms, responding to guest requests promptly, and maintaining organized supplies. The ideal candidate is detail-oriented and brings a positive attitude to the team. This position offers a variety of benefits including medical coverage and a 401K retirement plan.

Qualifications

• Detail-oriented with a preference for facility cleaning experience.
• Friendly demeanor with a customer-centric approach.
• Ability to maintain organized guest rooms and respond to guest requests.

Responsibilities

• Clean and service assigned guest rooms timely.
• Respond quickly to guest requests and ensure satisfaction.
• Maintain organization of linen cart and supplies.

Skills

Attention to detail

Customer service

Teamwork

Job description

Job overview

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will:

• Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
• Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
• Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Reports lost and found articles to supervisor.
• Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

• Medical, Dental, and Vision Coverage
• 401K retirement plan
• Short and Long-Term Disability Income*
• Term Life and AD&D Insurance
• Vacation PTO & Holiday/Sick PTO
• Employee Assistance Program

*Specific plans for specific positions