ROOM ATTENDANT

Texas Western Hospitality Group; Houston (TX); On-site; USD 17,000 - 18,000; Full time

Job summary

Texas Western Hospitality Group is seeking a diligent housekeeping professional for Residence Inn by Marriott Houston I10 West Park Row in Houston, TX. The role involves cleaning and servicing assigned guest rooms and bathrooms to brand standards, keeping beds, linens, and supplies organized, and assisting guests with requests to ensure satisfaction.

Ideal candidates maintain a professional appearance and adhere to safety procedures while delivering timely, courteous service in a busy hotel

Responsibilities

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold.
• Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Maintains linen cart and supplies neat and organized to department standards.

Job description

Job Details

Job Location: Residence Inn by Marriott Houston I10 West Park Row - Houston, TX 77084
Position Type: Full Time
Salary Range: $12.50 - $13.00

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Keeps maid station clean and organized, and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Note: Other duties as assigned by supervisor or management