Room Attendant

Palisades Hospitality Group; Healdsburg (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401k Retirement plan

Travel & dining discount

Job summary

The Madrona, part of Mosaic Hotels and Restaurants, is hiring a Room Attendant to join our housekeeping team in Healdsburg. This full-time role offers benefits and PTO, with flexible weekend, holiday, AM and PM shifts.

You will clean guest rooms, lounges, lobbies and bathrooms, provide attentive service to guests and colleagues, and follow procedures with care. Bilingual English/Spanish is preferred; training is available for the right candidate.

Qualifications

• A minimum of 6 months of housekeeping experience
• Bilingual English and Spanish speaking
• Must be able to communicate clearly with managers and other co-workers verbally and in writing

Responsibilities

• Ensures the cleanliness of guest rooms, lounges, lobbies, bathrooms and hallways.
• Provides superlative service to hotel guests and co-workers in performing all housekeeping duties.
• Provide a high level of attention to detail and following procedures.

Skills

Customer Focus

Team Work

Quality Orientation

Problem Solving

Accountability

Equipment operation

Communication

Leadership

MS Office

Tools

MS Office Suite

Job description

We're seeking a Room Attendant to join our hotel housekeeping team! Experience is preferred but we're willing to train the right candidate. A flexible schedule with weekend, holiday, AM & PM shift availability is required. This is a full-time position with benefits and PTO.

A LITTLE ABOUT US

Situated just one mile from Healdsburg town square, nestled within the acres of lush, layered grounds, The Madrona, features 22 charming guest rooms, suites and a lively Michelin star restaurant set across six main buildings. From breakfast, lunch, and dinner to exceptionally curated private events, pop-up dinners, and local gatherings utilizing all nine acres of our beautiful property. Our Chef's garden, fruit and olive orchards, and vineyard provide a truly unique farm to table experience for our guests and staff alike. As part of the leadership team of The Madrona you are an extension of Mosaic Hotels and Restaurants' unique edge to deliver uncommon hospitality.

WHAT WOULD YOU DO AS A ROOM ATTENDANT

Ensures the cleanliness of guest rooms, lounges, lobbies, bathrooms and hallways. Provides superlative service to hotel guests and co-workers in performing all housekeeping duties. Provide a high level of attention to detail and following procedures.

REQUIRED COMPETENCIES:

• Customer Focus
• Team Work Orientation
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Proficient with operating equipment on the property
• Good communication skills
• Leadership ability
• Good computer skills with MS Office Suite

MINIMUM QUALIFICATIONS:

• A minimum of 6 months of housekeeping experience
• Bilingual English and Spanish speaking
• Must be able to communicate clearly with managers and other co-workers verbally and in writing

The Madrona is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20+ hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.

Palisades Hospitality offers the following benefits for eligible full time employees:

Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation, Voluntary Benefit Center for Ancillary Coverages like Critical Illness, Hospital Indemnity, Travel Insurance, Pet Wellness and more!

Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 18

Perks: All employees are eligible to enjoy a Travel + Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.