Room Attendant

Holiday-Inn-Express-Waco; Waco (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Raines Co. is seeking a Room Attendant to clean and service guest rooms, ensuring a pleasant and comfortable stay for guests. The role emphasizes high standards of cleanliness and guest satisfaction.

Experience in customer service is helpful; prior hospitality housekeeping experience preferred. A high school diploma or GED is required. Equal opportunity employer and medical benefits provided.

Qualifications

• Experience in customer service or guest-related roles.
• Prior hospitality housekeeping experience preferred.
• High school diploma or GED required.
• Experience with a specific Brand as it applies.

Responsibilities

• Greet guests and respond to requests.
• Maintain a clean and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and other bathroom amenities.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas, such as corridors.
• Report maintenance needs and update room status.
• Restock cleaning cart and supplies.
• Follow health and safety rules.
• Attend meetings as required.

Skills

Customer service

Hospitality

Housekeeping

Attention to detail

Education

High school diploma or GED

Tools

Cleaning equipment

Job description

Raines Co. - Your Future is Now!

Position Summary:

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education:

Experience in customer service, forward-facing, or other guest-related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V