Room Attendant

The Crescent Hotel, Fort Worth; Fort Worth (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to ensure guest satisfaction through impeccable room cleanliness and service. This entry-level position offers a chance to work in a friendly environment, where attention to detail and effective communication are key. The role involves maintaining guest rooms, restocking supplies, and ensuring that all areas are clean and welcoming. If you're looking to start your career in hospitality and enjoy helping others, this opportunity is perfect for you.

Qualifications

• High School diploma or equivalent preferred.
• Effective communication skills are necessary for guest interaction.

Responsibilities

• Thoroughly clean and maintain guest rooms to ensure satisfaction.
• Restock supplies and report maintenance issues promptly.

Skills

Effective verbal communication

Effective written communication

Ability to lift and carry objects

Attention to detail

Education

High School diploma or equivalent

Job description

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Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.
3. Ability to stand during entire shift.
4. Effective verbal and written communication skills, with all levels of employees and guests, in an attentive, friendly, courteous, and service-oriented manner.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Facilities Services