Room Attendant

DoubleTree by Hilton; Farmers Branch (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

DoubleTree Dallas Near the Galleria is seeking a diligent Housekeeper to clean and maintain guest rooms and public areas according to hotel standards. The role includes stocking carts, following entry procedures, and completing all cleaning tasks with attention to detail.

Requirements include lifting up to 100 lbs, standing and walking for long periods, and a flexible schedule including weekends. The position emphasizes safety, teamwork, and reliable performance in a fast-paced hotel environment.

Qualifications

• Lift, push, and pull up to 100 lbs.
• Stand and walk for long periods.
• Work a flexible schedule including weekends and holidays.
• Visually inspect rooms for cleanliness and guest belongings.
• Mark completed rooms on daily paperwork with written communication.

Responsibilities

• Stocks cart to ensure cleaning supplies, equipment and amenities are available.
• Observes knocking procedures upon entering a guest room.
• Cleans assigned guest rooms and ensures amenities are stocked.
• Reports clean rooms to supervisor for inspection.
• Reports damages or hazards in guest rooms to management.
• Secure doors upon exiting rooms.
• Keep corridors and service areas neat at all times.
• Return lost and found items and keys to proper locations.
• Follow company policies and safety procedures at all times.
• Know fire prevention and emergency procedures.
• Use protective equipment as required.
• Report unsafe conditions and accidents to management.
• Maintain neat, clean uniforms per handbook.
• Assist other housekeeping staff as needed.

Skills

Cleaning

Safety procedures

Customer service

Teamwork

Job description

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.

Responsibilities

• Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Reports clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when need.

Requirements

• Lift, pull, and push up to 100 lbs. on a regular basis.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
• Stand and walk for varying lengths of time, often long periods. May occasionally need to climb stairs.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Work a flexible schedule including weekends and holidays.

Responsible por limpiar y mantener las habitaciones, areas publicas, area de trabajo como closeth y lavanderia, deacuerdo a los procedimientos de

La compania y al nivel que cumpla o exceda los estandares de la misma.

• Rellenar su carro de trabajo asegurandose que contenga los suficientes elementos de limpieza, equipos y suminitros requeridos para que la habitaciones cumplan con los estandares.
• Seguir los pasos requeridos al tocar y entrar a una habitacion.
• Limpiar las habitaciones asignadas. Asugurarse de remplazar todos los suminisros requeridos. Completar todos los pasos de limpieza de habiotacoines .
• Reportar si alguna habitacion la encontro limpia.
• Reportar danos o posibles peligros encontrados en las habitaciones, tales como luces que no funcionan, muebles rotos, etc.
• Cerrar bien las puertas al terminar una habitacion.
• Mantener los corredores y areas de servicion limpias todo el tiempo.
• Entregar objetos encontrados por los huespedes y llaves de las habitaciones.
• Seguir las politicas y procedimientos de la compania.
• Seguir los procedimientos y reglas de seguridad.
• Saber sobre la prevencion de fuego y procedimientos de seguridad
• Utilizar elementos de seguridad.
• Reportar accidents de trabajo, danos personales o en la propiedad.
• Ayudar a tener un ambiente seguro de trabajo siguiendo los procedimientos.
• Todos los empleados deben mantenerse limpios y con su respective uniforme. (Especificaciones en el manual de empleado).
• Realizar otras funciones que sean requeridas por su supervisor o jefe.
• Asistir en otras areas de Housekeeping cuando sea requerido.

Conocimiento Y Habilidades

• Levantar y empujar hasta 100 lbs. con regularidad.
• Estirarse, hagacharse, estar de pie, caminar, escuchar, hablar y sonreir frecuentemente.
• Estar de pie y caminar por casi toda la jornafda laboral . Ocasionalmente debe subir escaleras.
• Inspeccionar visualmente por lo que debe limpiarse y por objetos dejados por los huespedes,
• Escribir para completar sus asignaciones.
• Mover dedos, manos y brazos rapidamente para procesos de limpieza.
• Tener dispinibilidad de horario incluyendo fines de semana y dias festivos.

DoubleTree Dallas Near the Galleria is proud to be an Equal Employment Opportunity and Affitative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Source: Hospitality Online