Room Attendant

Westmont Hospitality; Denver (CO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Vacation

Paid Holidays

Birthday Pay

Life Insurance

401-K

Fast Paced work environment

Travel Perks & Benefits

Recognition & Rewards

Growth Opportunities

Job summary

Embassy Suites Central Park is seeking a dependable Room Attendant to clean and prepare guest rooms and public areas to ensure an exceptional guest experience. You will maintain cleanliness, stocking, and safety procedures to uphold brand standards and guest satisfaction.

As a valued team member, you will contribute to a welcoming environment, work collaboratively with colleagues, and participate in professional development opportunities, with a focus on growth within the hotel family.

Qualifications

• Physical stamina and ability to lift up to 50 pounds.
• Ability to stand, walk, bend, reach and climb stairs for the duration of shifts.
• Strong attention to detail and housekeeping standards.
• Professional communication with guests and team members.

Responsibilities

• Clean and maintain guest rooms and assigned areas according to standards.
• Restock supplies and amenities for each room.
• Follow safety procedures and report damages or hazards.
• Maintain neat and presentable work areas and equipment.
• Assist housekeeping team to ensure coverage as needed.

Skills

Push heavy carts

Stand long hours

Teamwork

Customer service

Job description

• Travel Perks & Benefits
• Growth Opportunities

At Embassy Suites Central Park, we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

Room Attendant Overview

First impressions are everything. As a Room Attendant with Embassy Suites, you play a vital role in delivering an exceptional guest experience. You are responsible for creating clean, comfortable, and welcoming environments that allow our guests to relax and feel at home. Through attention to detail, efficiency, and pride in your work, you directly contribute to guest satisfaction, brand standards, and the overall success of the property.

Room Attendants are ambassadors of the hotel, promoting a positive image through professionalism, teamwork, and service excellence. Every room you service represents our commitment to quality and hospitality.

Job Summary

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

• Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Reports clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when need.

Knowledge, Skills & Abilities

• Push Heavy carts.
• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

PHYSICAL DEMANDS

• Pushing two hundred (200) pound carts
• Lifting fifty (50) pounds maximum.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits Include

• Medical
• Dental
• Vision
• Paid Vacation
• Paid Holidays
• Birthday Pay
• Life Insurance
• 401-K
• Fast Paced work environment
• Travel Perks & Benefits
• Recognition & Rewards
• Growth Opportunities

Equal Employment Opportunity

Embassy Suites Central Park does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.