Room Attendant

Highgate; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company seeks a Room Attendant to maintain clean and attractive guestrooms. The role requires attention to detail, effective communication, and the ability to meet physical demands. Join a dynamic team dedicated to guest satisfaction in a vibrant hotel environment.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to lift up to 50 pounds occasionally.
• Ability to stand during the entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning carts for the next day’s use.
• Report any maintenance repairs immediately.

Skills

Effective communication

Attention to detail

Customer service

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools to identify and predict market dynamics, driving performance and maximizing asset value. With an executive team comprising some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Residence Inn Addison

14975 Quorum Dr, Dallas, TX 75254

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning carts for the next day’s use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.