Room Attendant

Driftwood Hospitality; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Sheraton Galleria Dallas, part of Driftwood Hospitality, seeks a dedicated room attendant to maintain spotless guest rooms and public areas in a fast-paced hotel environment. You will follow established procedures, stock supplies, knock before entry, and report damages promptly while delivering friendly service to guests.

Our team offers valued perks, career growth, and a supportive culture. This on-site role in Dallas includes comprehensive training and benefits, with opportunities to grow

Qualifications

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Responsibilities

• Stocks housekeeping supplies to ensure rooms are fully stocked.
• Observe knocking procedures before entering guest rooms.
• Clean guest rooms and ensure amenities are stocked.
• Mark cleaned rooms for supervisor inspection.
• Report damages or hazards in guest rooms.
• Secure room doors after cleaning.
• Keep corridors and service areas neat.
• Return lost and found items and all guest room keys.
• Follow all company policies and procedures.
• Assist other housekeeping staff when needed.

Skills

Bend and reach to dust, clean and make

Stand and walk for varying lengths of

Guest interaction and service

Visual inspection for cleanliness

Cleaning duties with speed and dex

Job description

Job Details

Job Location: 518 - Dallas Galleria Sheraton - Dallas, TX 75244, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Sheraton Galleria Dallas is proud to be recognized as one of Marriotts’ premier properties in North America. We feature 317 beautifully appointed guest rooms and more than 12,000 square feet of flexible meeting space overlooking the vibrant downtown Dallas.

At Sheraton Galleria, we believe exceptional hospitality starts with an exceptional team. That’s why we foster a workplace culture built on recognition, connection, and shared success. Team members enjoy valuable perks including employee discounts at Marriott Hotels, complimentary daily meals for AM and PM shifts, quarterly team celebrations, and a supportive environment where every contribution matters.

Team Member Experience at Sheraton Galleria

Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily—because delivering great service begins with feeling valued and cared for.

Quarterly Team Rallies Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit.

Employee Recognition We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded.

Monthly Family Breakfasts Once a month, we gather for a welcoming family-style breakfast that gives our team an opportunity to connect, recharge, and enjoy hospitality from the other side of the experience—Sheraton style.

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near‑misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.