Housekeeping House Person

Driftwood Hospitality; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality is seeking a dependable Housekeeping team member at the Sheraton Galleria Dallas. You will clean corridors, prepare linen supplies, and deliver items to guestrooms while upholding the hotel’s standards of cleanliness and guest service.

Responsibilities include stocking linen, maintaining floor closets, and safely handling materials. The role emphasizes teamwork, safety, and a neat appearance consistent with brand guidelines.

Qualifications

• Push heavy carts.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Lift all equipment and supplies on and off cart.
• Be able to use property radio for department communication.

Responsibilities

• Review assigned area and complete general removal of any trash or debris on floors.
• Check assigned floor closets and replenish linen supplies.
• Stock linen room with clean linen and supplies.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
• Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools and equipment: guest room floor corridors, floor closets, service corridors, elevators, tracks and landings, guest laundry room, guest vending areas, stairwells.
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests.
• Turns in all lost and found items and all guest room keys to the department.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Report any property condition deficiencies for Guestware.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Housekeeping Personnel when needed.

Skills

Push heavy carts

People interaction

Heavy equipment handling

Radio communication

Job description

Job Details

Job Location: 518 - Dallas Galleria Sheraton - Dallas, TX 75244, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Sheraton Galleria Dallas is proud to be recognized as one of Marriotts’ premier properties in North America. We feature 317 beautifully appointed guest rooms and more than 12,000 square feet of flexible meeting space overlooking the vibrant downtown Dallas.

At Sheraton Galleria, we believe exceptional hospitality starts with an exceptional team. That’s why we foster a workplace culture built on recognition, connection, and shared success. Team members enjoy valuable perks including employee discounts at Marriott Hotels, complimentary daily meals for AM and PM shifts, quarterly team celebrations, and a supportive environment where every contribution matters.

Team Member Experience at Sheraton Galleria

Complimentary Meals: All AM and PM shift team members enjoy free, freshly prepared lunches daily—because delivering great service begins with feeling valued and cared for.

Quarterly Team Rallies: Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit.

Employee Recognition: We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded.

Monthly Family Breakfasts: Once a month, we gather for a welcoming family-style breakfast that gives our team an opportunity to connect, recharge, and enjoy hospitality from the other side of the experience—Sheraton style.

Join Sheraton Galleria Dallas and become part of a team that takes pride in delivering excellence while creating a positive, rewarding experience for every team member.

JOB SUMMARY

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.

ESSENTIAL JOB FUNCTIONS

• Review assigned area and complete general removal of any trash or debris on floors.
• Check assigned floor closets and replenish linen supplies.
• Stock linen room with clean linen and supplies.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
• Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools and equipment:
  • a) Guest room floor corridors
  • b) Floor closets
  • c) Service corridors
  • d) Elevators, tracks and landings
  • e) Guest laundry room
  • f) Guest vending areas
  • g) Stairwells
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests.
• Turns in all lost and found items and all guest room keys to the department.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Report any property condition deficiencies for Guestware.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Housekeeping Personnel when needed.

Qualifications

• Push Heavy carts.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Lift all equipment and supplies on and off cart.
• Be able to use property radio for department communication.

PHYSICAL DEMANDS

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
• Pushing two hundred (200) pound carts.
• Lifting one hundred (100) pounds maximum.
• Stand and walk for varying lengths of time, often long periods.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.