Room Attendant

Kimpton Hotels & Restaurants; Dallas (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Kimpton Hotels & Restaurants in Dallas is seeking a dedicated Room Attendant responsible for cleaning guest rooms and common areas, ensuring exceptional service to guests.

The ideal candidate has experience in customer service and a high school diploma or GED. You will maintain the safety and security of guests while creating a welcoming environment. Join us to provide ridiculously personal experiences and build lasting relationships with our guests.

A sign-on bonus of $250 is offered after 90 days of employment.

Qualifications

• 1 year of experience in customer service or similar role.
• Genuine care for the safety and security of guests.

Responsibilities

• Clean, dust, wax, scrub, and polish guest rooms daily.
• Replace linens on beds and replenish supplies.
• Report damage, hazards, and repairs promptly.
• Ensure pass key security during shifts.
• Organize the linen closet for the next day.

Skills

Customer service skills

Attention to detail

Problem-solving

Education

High School Diploma or GED

Job description

Sign-On Bonus

$250 Sign On Bonus After 90 Days***

What You'll Do

As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
• Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
• Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
• Be responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
• Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
• Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
• Perform other duties as directed, developed, or assigned.

What You Bring

• High School Diploma or General Education Degree (GED) is preferred.
• 1 year of experience in customer service or similar role.
• Excellent problem solver with great intuition.
• You genuinely care for the safety and security of the guests.

Equal Employment Opportunity

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy, please refer to our website.