House Attendant

Kimpton Hotels & Restaurants; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Kimpton Hotels & Restaurants in Dallas, Texas is seeking a dedicated Housekeeper to maintain cleanliness and provide exceptional service. Responsibilities include ensuring the cleanliness of various hotel areas, setting up for meetings, and responding to guest requests promptly.

The ideal candidate will have a high school diploma and experience in customer service or housekeeping. A passion for customer service and good communication skills are essential. This role necessitates a flexible schedule, including nights and weekends.

Qualifications

• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Flexible schedule to work evenings, weekends, and holidays when needed.

Responsibilities

• Ensure cleanliness of lobby, hallways, and public areas.
• Clean and set-up meeting room functions as per sheets.
• Deep clean areas including shampooing of rooms and public spaces.
• Quickly respond to guest requests in a friendly manner.

Skills

Customer service passion

Verbal communication

Basic writing skills

Education

High School Diploma

Job description

What You’ll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Responsibilities

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What You Bring

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Equal Employment Opportunity

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

Be Yourself. Lead Yourself. Make it Count.