Room Attendant

Raines Company; Columbia (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO

Career advancement opportunities

Job summary

Raines Company in Columbia, SC is seeking a Room Attendant to clean and service guest rooms, ensuring a pleasant experience for guests. The role supports a family‑owned culture with opportunities to advance within the company.

Benefits include Medical/Dental/Vision, a 401K, a generous PTO program, and a culture that rewards top performers with career growth. Prior hospitality or guest-facing experience is preferred.

Qualifications

• Experience in customer service, forward-facing, or other guest-related positions.
• Prior hospitality experience as a room attendant preferred.
• Experience cleaning in a customer-focused environment.
• Experience with Brand standards as applied.

Responsibilities

• Greet guests and respond to requests.
• Maintain a healthy and safe environment in guest rooms.
• Change bed linens and make beds.
• Replace used towels and bathroom amenities.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas such as corridors.
• Report maintenance issues and update room status.
• Restock cleaning cart and supplies.
• Follow all health and safety rules.
• Attend meetings as required.

Skills

Customer service

Hospitality

Attention to detail

Communication

Education

High school diploma or GED

Job description

Position Summary

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family‑owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family‑oriented culture that believes in building relationships with our associates, our partners and with the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education

Experience in customer service, forward‑facing, or other guest‑related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer-focused environment

Experience with specific Brand as it applies

Minimum high school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.