Room Attendant

Raines Co.; North Carolina; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO program

Job summary

Raines Co. is looking for a Room Attendant to ensure our guests have a comfortable experience by cleaning and servicing their rooms. You will perform various tasks, including dusting, polishing, and responding to guest requests, while maintaining the standards of cleanliness throughout the property.

We value our associates and provide comprehensive benefits, including medical and dental, a generous PTO program, and opportunities to grow your career with us.

Qualifications

• Experience in customer service or guest-related positions.
• Prior experience as a room attendant preferred.
• Experience cleaning in a customer-focused environment.

Responsibilities

• Cleaning and servicing guest rooms.
• Maintaining a safe environment in guest areas.
• Responding to guest requests and needs.

Skills

Customer service skills

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

Raines Co. - Your Future is Now!

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family‑owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family‑oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education

Experience in customer service, forward‑facing, or other guest‑related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.

EEO/D/V