Room Attendant

Marriott-International; Cleveland (OH); On-site; USD 1,932,000 - 2,752,000; Full time

Job summary

HEI Hotels and Resorts, operating The Westin Cleveland, seeks a diligent housekeeping team member to maintain guest rooms and public areas. You will perform cleaning tasks, restock supplies, and ensure a high standard of cleanliness for guest comfort.

Attention to safety and accuracy is essential, with ability to lift up to 100 lbs and work in a fast-paced hotel environment. This on-site role offers stable hours and a focus on guest satisfaction.

Qualifications

• Must be able to scrub and scour surfaces and reach overhead.
• Willing to pitch-in and help coworkers as part of a team.
• Knowledge of cleaning agents and operation of cleaning equipment.
• Push/pull equipment weighing up to 100 lbs.
• Effective verbal and written communication skills.
• Adapt communication style for different audiences.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces.
• Strip beds and change linens.
• Dust furniture, pictures, drawers, window ledges, and shelves.
• Push/pull vacuum throughout the room and empty trash.
• Restock amenities, linens, and supplies in guest rooms.
• Sign for room keys and restock heavy cart.
• Inspect room for cleanliness and signify completion.
• Attend to attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Cleaning skills

Team player

Chemical cleaners

Heavy lifting

Verbal/written comms

Communication adaptability

Job description

About Us

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $17.60 - $17.60 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Wage: $17.60/hr

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout the entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Qualifications and Skills

Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Company Culture

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.