Room Attendant

Waterford Group Llc; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel group in Cleveland is seeking a Room Attendant to ensure guest rooms are clean and inviting. This role involves various housekeeping tasks, promoting a positive guest experience. Ideal candidates should possess strong customer service skills and attention to detail. Full-time associates enjoy health benefits and paid time off.

Benefits

Health Insurance

Paid Time Off

401k Plan

Hotel Discounts

On Demand Pay

Pet Insurance

Shoe Subsidy

Qualifications

• Must pass a background check.
• Ability to work with little or no supervision.

Responsibilities

• Cleaning and servicing guest rooms for a pleasant experience.
• Greeting guests and responding to queries.
• Emptying trash containers and cleaning public areas.

Skills

Customer Service

Time Management

Attention to Detail

Job description

ABOUT US

At Waterford Hotel Group, we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a supportive work environment, and numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Room Attendant Overview:

First impressions are everything! As a Room Attendant with Waterford Hotel Group, you will create lasting memories for every guest by ensuring guest rooms are comfortable, inviting, and clean. A housekeeping Room Attendant promotes a positive image of the property, ensuring a memorable guest experience.

What you will be doing:

Room attendants are responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and address all guest requests.

Responsibilities include:

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and bathroom amenities such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers.
• Cleaning public areas, such as corridors.
• Reporting technical issues and maintenance needs.
• Updating the status of guest rooms to Supervisors or Managers.
• Restocking cleaning supplies at shift end.

Job Requirements:

If you are interested in starting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management, and great customer service skills.
• Pleasant and friendly demeanor.
• Ability to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must pass a background check.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire! We value the health and wellness of you and your family. Full-time associates can enroll in medical, dental, and vision coverage, while part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. We offer numerous supplemental insurance options to meet everyone's needs.

We understand that life can get in the way, and you deserve to recharge. Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. After five years or more, enjoy paid days off for your birthday and employment anniversary!

EXTRAS

• On Demand Pay: Get your pay when you need it, 24/7.
• Pet Insurance: Discounted coverage for your family pets.
• 401k Plan: Start planning for your future today.
• Hotel Discounts: Industry perks for our staff.
• Shoes for Crew: Shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V