Room Attendant

Fairmont Hotels & Resorts; Chicago (IL); On-site; USD 30,117 - 42,895; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays

Dining discounts

Wellness discounts

Job summary

Fairmont Chicago, Millennium Park is seeking a Room Attendant to maintain spotless guest rooms and deliver the luxury service our guests expect from a Fairmont property. You will clean rooms, restock supplies, report maintenance items, and uphold safety standards while providing a warm, discreet guest experience.

Previous housekeeping experience is a plus; strong communication and teamwork are essential. Join us for a competitive hourly wage, exclusive colleague perks, and the chance to be part

Qualifications

• Previous housekeeping experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work as part of a team with minimal supervision.
• Guest-focused and courteous at all times.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Clean all assigned guestrooms including dusting, making beds, etc.
• Sign in and out master keys daily.
• Maintain proper usage of cleaning supplies and equipment.
• Update and record all cleaned rooms.
• Return and properly tag all lost and found articles.
• Follow departmental policies and service standards.
• Report maintenance items as needed.
• Follow all safety and sanitation policies.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Team player

Customer service

Job description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Company Description

Fairmont Chicago, Millennium Park. Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

Job Description

First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.

Job Responsibilities

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including dusting, making beds, soiled linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects Of Position

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Salary expectations: $26.50

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging: We celebrate our differences. We support each other and we always stand together.
• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity: We build trust through mutual respect and being authentic.

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.