Room Attendant

The Ryder Hotel; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Maternity/Paternity leave

Pet insurance

Dependent care assistance

Student loan repayment

Job summary

Makeready LLC is seeking a dedicated housekeeper to join The Ryder Hotel team in Charleston. You will be responsible for cleaning guestrooms, restocking amenities, and addressing guest requests to ensure a comfortable stay.

You’ll follow established cleaning protocols, use approved chemicals, and maintain rooms in pristine condition while collaborating with team members to deliver exceptional hospitality. A positive, guest-centric attitude is essential.

Qualifications

• Attention to detail required for maintaining spotless guest rooms and common areas.
• Approachable personality to interact with guests and team members.
• Guest-first attitude to ensure memorable stays and high service standards.
• Maintain a positive, collaborative team spirit in a fast-paced environment.

Responsibilities

• Properly remove trash and dirty linens from guestrooms
• Must use cleaning chemicals to clean and sanitize each guestroom
• Replenish all supplies and amenities to standard
• Vacuum carpets and clean hard flooring to standard
• Delivery or retrieve requested items from guests
• Ensure guestrooms are secured
• Adhere to the lost and found policy for all guest items accidentally left behind
• Maintain cleanliness and organization of linen closets

Skills

Attention to detail

Approachable personality

Guest-first attitude

Team spirit

Job description

An inviting oasis in the heart of one of the world’s most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us.

This individual is a part of the amazing heart of house team that takes pride in everything they do to ensure a memorable and comfortable experience for our guests during their stay with us. Their primary roles include changing towels, making beds, cleaning bathrooms, and addressing guest requests thoughtfully and knowledgeably to make sure the rooms are stocked, clean and inviting at all times.

Requested Tasks

• Properly remove trash and dirty linens from guestrooms
• Must use cleaning chemicals to clean and sanitize each guestroom
• Replenish all supplies and amenities to standard
• Vacuum carpets and clean hard flooring to standard
• Delivery or retrieve requested items from guests
• Ensure guestrooms are secured
• Adhere to the lost and found policy for all guest items accidentally left behind
• Maintain cleanliness and organization of linen closets

Requested Capabilities

• Attention to detail
• Approachable personality
• Guest-first attitude
• Maintain a team spirit

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.