Room Attendant

Lone Mountain Ranch; Big Sky (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Lone Mountain Ranch in Big Sky, Montana seeks a Room Attendant to create a warm, comfortable guest experience by maintaining cabins and public areas to Ranch standards.

You will work closely with Housekeeping, Front Desk, Maintenance, and other teams to ensure spaces feel welcoming, clean, and thoughtfully prepared for guests. Prior housekeeping or hospitality experience is preferred.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and pride in clean spaces.
• Friendly, professional communication and guest-focused demeanor.
• Ability to work independently and as part of a team.
• Ability to work in varying weather conditions.

Responsibilities

• Clean and service guest cabins and public spaces to Ranch standards.
• Complete stayover, departure, and turndown services with attention to detail.
• Change linens, replenish amenities, and restock cabin refreshments.
• Help maintain clean common areas, offices, bathrooms, restaurants, and the Outpost.
• Inspect cabins to ensure readiness and presentation before guest arrival.
• Communicate maintenance or repair needs to the appropriate teams.
• Assist with laundry operations and linen organization as needed.
• Provide friendly and professional interactions with guests and coworkers.
• Support Ranch operations while contributing to a positive and team-oriented environment.

Skills

Attention to detail

Hospitality mindset

Teamwork

Communication skills

Flexible schedule

Driver's license

Job description

Located in Big Sky, Montana, Lone Mountain Ranch is a historic guest ranch situated on 148 acres in the heart of the Greater Yellowstone ecosystem. First homesteaded in 1915, the Ranch has grown into one of the premier guest ranch destinations in the American West, offering a unique blend of authentic hospitality, rich history, thoughtful luxury, and year-round outdoor adventure.

The property features 25 hand-hewn cabins, the renowned Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, Nordic ski trails, event spaces, and expansive access to the surrounding Montana landscape. Lone Mountain Ranch is proud to be recognized as a National Geographic Unique Lodge of the World, listed on the National Register of Historic Places, and a longtime member of the Dude Ranchers’ Association.

Our team is passionate about creating genuine and memorable experiences for our guests while fostering a workplace culture centered around hospitality, professionalism, teamwork, and respect for the history and spirit of the Ranch.

About the Role

The Room Attendant at Lone Mountain Ranch plays an essential role in creating a warm, comfortable, and memorable guest experience. More than housekeeping, this position helps shape the atmosphere and feeling guests experience throughout their stay by maintaining beautifully cared-for cabins and inviting public spaces across the Ranch.

This role is ideal for someone who takes pride in their work, notices the small details, and enjoys contributing to a team-focused hospitality environment. Room Attendants work closely with Housekeeping, Front Desk, Maintenance, and other departments to help ensure every guest space feels welcoming, clean, organized, and thoughtfully prepared.

What You’ll Do

• Clean and service guest cabins and public spaces to Ranch standards
• Complete stayover, departure, and turndown services with attention to detail
• Change linens, replenish amenities, and restock cabin refreshments
• Help maintain clean and organized common areas, offices, bathrooms, restaurants, and the Outpost
• Inspect cabins to ensure readiness and overall presentation before guest arrival
• Communicate maintenance or repair needs proactively to the appropriate teams
• Assist with laundry operations and linen organization as needed
• Provide friendly and professional interactions with guests and coworkers
• Support overall Ranch operations while contributing to a positive and team-oriented environment

Qualifications

• Previous housekeeping or hospitality experience preferred
• Strong attention to detail and pride in maintaining clean, organized spaces
• Friendly, professional communication skills and a hospitality-focused mindset
• Ability to work efficiently both independently and as part of a team
• Comfortable working in a fast-paced environment with changing priorities
• Flexible schedule availability, including weekends and holidays
• Valid U.S. Driver’s License preferred
• CPR and First Aid certification preferred or willingness to obtain during the season
• Physical ability to bend, lift, stand, and remain active throughout the workday
• Ability to work indoors and outdoors in varying weather conditions