Room Attendant

Hei Hotels Inc.; Austin (TX); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental coverage

Vision insurance

Paid time off

401(k) with employer match

DailyPay earnings access

Discount programs for associates

Job summary

HEI Hotels and Resorts is seeking a diligent housekeeping team member to maintain immaculate hotel rooms and public areas at the Doubletree by Hilton Austin. You will ensure guest comfort and safety while supporting a professional, recognition-driven work culture.

Responsibilities include cleaning, bed-making, restocking supplies, and coordinating with teammates to meet high standards. Exceptional attention to detail and physical stamina are essential.

Qualifications

• Able to scrub and clean rooms and surfaces.
• Able to lift up to 100 lbs.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain hotel rooms and building to ensure safe, clean experiences for guests, associates and vendors.
• Clean bathrooms, surfaces, and fixtures using appropriate cleaning agents.
• Make beds with fresh linens and replenish amenities.
• Vacuum rooms, dust furniture, and restock supplies.
• Sign for keys, manage room assignments, and report completion.

Skills

Team player

Effective communication

Lift up to 100 lbs

Cleaning skills

Job description

About Us

The beautiful Doubletree by Hilton Austin will turn 40 years old this year, but with a new renovation, she is looking better than ever. The charming property, with its Spanish Colonial design and contemporary decor, makes it a great place for guests and associates looking for an upscale work experience. We pride ourselves and creating a fun, but professional work environment with a culture of recognition, support, and respect. For many years we have maintained excellent associate feedback ratings and over 20% of our team members have 10 or more years with us. Managed by HEI Hospitality, we offer an exceptional benefit package including a robust and flexible paid time off plan available to you after only 90 days. We have a choice of 4 prominent healthcare plans with options to meet anyone’s needs and are available to you the first of the month after you start. We maintain an industry-leading 401K plan with a generous employer match of 4% on every 5% you contribute with no vesting period.

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

Knowledge, Skills and Abilities Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
• Market-leading compensation packages.
• Generous PTO and flex-time initiatives.
• Outstanding career development and advancement opportunities.
• Job-appropriate assets and resources.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.