Roofing Service & Repair Manager

Allstate Exteriors; London (OH); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Company truck provided

Health insurance

Paid holidays

Paid time off

401(k)

Paid training and certifications

Job summary

Allstate Exteriors in London, Ohio is seeking an experienced roofing professional to join their Service & Repair Division. The role involves inspecting and repairing various roofing systems and providing exceptional customer service. Ideal candidates should have a minimum of 5 years of roofing experience and strong troubleshooting skills.

The position offers competitive pay ranging from $30 to $40 per hour plus performance incentives, a company truck, health insurance, and opportunities for career advancement.

Qualifications

• Minimum 5 years of roofing experience.
• Experience with asphalt, metal, TPO, and EPDM roofing systems.
• Knowledge of flashing details and waterproofing.

Responsibilities

• Inspect residential and commercial roofing systems.
• Complete repairs on various roofing systems.
• Meet directly with homeowners and explain roofing issues.
• Upload photos and document inspections accurately.

Skills

Troubleshooting skills

Leak diagnosis skills

Customer service skills

Communication skills

Tools

CompanyCam

AccuLynx

Job description

Location: London, Ohio

Pay: $30-$40 per hour + Performance Incentives. Company truck provided. Full-Time. Year-Round Employment.

If you're the person other roofers call when they can't find a leak, we want to talk to you.

Allstate Exteriors is one of Ohio's leading roofing and exterior restoration companies, serving homeowners and commercial property owners throughout Ohio and Florida. We are growing our Service & Repair Division and are looking for an experienced roofing professional who can diagnose problems, perform repairs, and provide exceptional customer service.

This is not an entry-level roofing position. We are looking for someone who understands roofing systems, can solve difficult leak issues, communicate with customers, and take pride in delivering quality workmanship.

What You'll Do

Roof Inspections & Leak Diagnosis

• Inspect residential and commercial roofing systems
• Identify active leaks and determine root causes
• Evaluate roofing deficiencies and recommend solutions
• Document findings with photos and detailed notes

Repairs & Service Work

• Complete repairs on asphalt shingle roofs, metal roofing systems, TPO roofing systems, EPDM roofing systems, flashing assemblies, skylights, chimneys, roof penetrations
• Perform warranty repairs and service calls
• Handle punch-list items and quality-control corrections

Customer Communication

• Meet directly with homeowners and property managers
• Explain roofing issues and repair options
• Build trust through professionalism and expertise
• Deliver an exceptional customer experience

Documentation & Quality Control

• Upload photos, notes, and inspection reports
• Assist with warranty inspections
• Support production and quality-control efforts
• Maintain accurate job documentation

Compensation & Benefits

Base Compensation

$30-$40 per hour based on experience and skill level.

Performance-based Incentives

• Repair revenue generated
• Quality workmanship
• Customer satisfaction
• Warranty performance
• Roof replacement opportunities identified

Top performers have the opportunity to earn well above the posted base compensation.

Benefits

• Company truck provided
• Company tools and equipment
• Health insurance
• Paid holidays
• Paid time off
• 401(k)
• Paid training and certificationsStable, year-round work
• Career advancement opportunities

Qualifications Required

• Minimum 5 years of roofing experience
• Strong troubleshooting and leak diagnosis skills
• Experience with asphalt, metal, TPO, and EPDM roofing systems
• Knowledge of flashing details, waterproofing, and roof penetrations
• Valid driver's license with acceptable driving record
• Ability to safely climb and work on roofs
• Strong communication and customer service skills
• Ability to work independently with minimal supervision

Preferred

• Previous experience as a foreman, superintendent, project manager, or service manager
• Experience creating repair scopes or estimates
• Insurance restoration experience
• Experience with CompanyCam, AccuLynx, or similar software
• Siding and gutter repair experience

Why Join Allstate Exteriors?

• Established and respected roofing company
• Consistent, year-round work
• Growth opportunities within the organization
• Professional team environmentOpportunity to help build and lead a growing service division
• Company that values quality, accountability, and doing the right thing

Salary: $30 - $40 per hour