Roofing Installation Manager

JP Carroll Roofing; Westfield (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

JP Carroll Roofing is seeking a hands-on Roofing Installation Manager to lead residential roofing and exterior projects from pre-construction through final completion in New England. You will coordinate schedules, materials, subcontractors, and permits while ensuring safety, quality, and customer satisfaction on every site.

The ideal candidate thrives in a fast-paced environment, communicates effectively with customers and crews, and takes pride in delivering exceptional project outcomes.

Qualifications

• Minimum of five years in construction with roofing and siding installations.
• Residential roofing experience required.
• Valid driver’s license and ability to operate a company vehicle.
• Willingness to travel throughout New England.
• Ability to read, interpret, and execute project documents/drawings.
• Proficiency in CRM systems like ServiceTitan and Microsoft Office applications.

Responsibilities

• Oversee residential roofing and exterior installation projects from pre-construction through final completion.
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation-ready.
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed.
• Conduct job-site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards.
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job-site standards.
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews.
• Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency.
• Maintain safe and organized job sites in compliance with company policies and applicable safety regulations.
• Manage multiple active projects simultaneously while maintaining strong communication and attention to detail.
• Support continuous improvement initiatives focused on quality, efficiency, and customer experience.

Skills

Field leadership

Customer communication

Scheduling coordination

Safety compliance

Project management

ServiceTitan CRM

Microsoft Office

Tools

ServiceTitan

Microsoft Office

Job description

JPCarroll Roofing has been serving Connecticut and Massachusetts since 1987, with over 20,000 roofs installed and industry-leading warranties of up to 50 years. As proud members of the GAF President’s Club, we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We’re known for reliability, integrity, and community-focused service across New England. If you’re looking to grow your career in a high-performance team with strong values and long-term opportunity, JP Carroll Roofing has a place for you!

The Roofing Installation Manager is responsible for leading the successful execution of residential roofing and exterior construction projects from pre-construction through final completion. This role oversees job-site safety, installation quality, scheduling coordination, subcontractor performance, and customer satisfaction while ensuring projects are completed efficiently and to company standards.

The ideal candidate is a hands‑on field leader who thrives in a fast‑paced environment, communicates effectively with customers and crews, and takes pride in delivering exceptional project outcomes.

What Success Looks Like

In this role, success means:

• Projects completed on time and within scope
• High customer satisfaction and positive online reviews
• Safe, organized, and efficient job sites
• Strong subcontractor accountability and workmanship quality
• Minimal punch‑list items and warranty callbacks

Key Responsibilities

• Oversee residential roofing and exterior installation projects from pre‑construction through final completion
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation‑ready
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed
• Conduct job‑site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job‑site standards
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews
• Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency
• Maintain safe and organized job sites in compliance with company policies and applicable safety regulations
• Manage multiple active projects simultaneously while maintaining strong communication and attention to detail
• Support continuous improvement initiatives focused on quality, efficiency, and customer experience

Qualifications

Required:

• Minimum of five (5) years of experience in the construction industry with demonstrated expertise in roofing and siding installations.
• Experience in residential roofing a must
• Valid driver’s license with the ability to operate a company vehicle and maintain insurability under the Company’s Commercial Auto Policy.
• Ability to travel throughout New England
• Ability to read, interpret, and execute project documents, specifications, and installation drawings.
• Proficiency in CRM systems like ServiceTitan and Microsoft Office applications.
• Excellent verbal and written communication skills with