Roofing Field Service Tech - Repairs, Inspections & Growth

Bartlett Roofing; Spokane Valley (WA); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical/Health Benefits

401k with Company Match

Company Vehicle

Job summary

Bartlett Roofing is seeking a dedicated field service technician to join its Production Team in Washington. You will repair roofing systems, coordinate with the Market Production Manager, document work, and help manage materials and crew performance.

The role requires 2 years of Roofing experience with Asphalt/Shingle and at least 5 years of general Construction work. A company vehicle and benefits are included, with a Monday–Friday schedule and a focus on customer satisfaction.

Qualifications

• Must have 2 years of Roofing experience with Asphalt/Shingle.
• Must have at least 5 years of Construction Experience (such as: framing, fascia work, drywall, aluminum soffit repairs, siding work (J Channel) etc).
• Clean Driving Record.
• Interpersonal skills, tact, patience, and courtesy; ability to build professional relationships with others.
• Strong oral and written communication skills.

Responsibilities

• Coordinate with the Market Production Manager and customers to ensure adequate turnaround time for repairs.
• Determine the repair issues, come up with solutions, and perform repairs.
• Document all repairs with photos and notes in the company's CRM system.
• Document all materials used for each repair using material order numbers provided.
• Upkeep company truck, keeping it clean with no excess materials staying in the truck for more than a week.
• Be a floater to the Quality Control team by performing midpoint and final inspections.
• Assist with crew management and resolve issues with customers and crews as needed.
• Maintain a professional image and engage with customers daily.

Skills

Roofing

Construction

Problem solving

Customer service

Tools

CRM system

Job description

Bartlett Roofing is seeking a dedicated field service technician to join its Production Team in Washington. You will repair roofing systems, coordinate with the Market Production Manager, document work, and help manage materials and crew performance.

The role requires 2 years of Roofing experience with Asphalt/Shingle and at least 5 years of general Construction work. A company vehicle and benefits are included, with a Monday–Friday schedule and a focus on customer satisfaction.