Rolex Certified Watchmaker

Springer's Jewelers; Portsmouth (NH); On-site; USD 90,000 - 110,000; Full time

Job summary

Springer’s Jewelers in Portsmouth, NH seeks a highly skilled Rolex Certified Watchmaker to join our Service Department. This role performs authorized Rolex service, repairs, and refinishing in strict adherence to Rolex standards, maintaining the integrity of both Rolex and Springer’s brands.

The ideal candidate brings advanced technical expertise, meticulous attention to detail, and a disciplined commitment to quality craftsmanship.

Qualifications

• Current Rolex Watchmaker Certification in good standing.
• Proven experience servicing and repairing Rolex timepieces.
• Strong technical proficiency in mechanical watchmaking and refinishing.
• Attention to detail and adherence to brand standards.

Responsibilities

• Perform Rolex-certified repairs, servicing, and refinishing in accordance with brand standards.
• Diagnose timepieces and prepare accurate service estimates.
• Execute full-service watchmaking processes including disassembly, cleaning, lubrication, reassembly, and regulation.
• Conduct quality control testing to ensure performance, durability, and accuracy.
• Maintain documentation and comply with Rolex service protocols and audits.
• Collaborate with service and retail teams to support client communication and timelines.

Skills

Rolex certification

Hand finishing

Quality craftsmanship

Independent work

Education

High school diploma

Job description

Education LevelHigh School/GED## Description**Rolex Certified Watchmaker** Springer’s Jewelers | Full-Time**Position Overview** Springer’s Jewelers is seeking a highly skilled **Rolex Certified Watchmaker** to join our Service Department. This role is responsible for performing authorized Rolex service, repair, and refinishing in strict adherence to Rolex After-Sales Service standards.The ideal candidate brings advanced technical expertise, exceptional attention to detail, and a disciplined approach to quality and process. This position plays a critical role in delivering a luxury service experience while upholding the integrity of both the Rolex and Springer’s brands.**Key Responsibilities*** Perform Rolex-certified repairs, servicing, and refinishing in accordance with brand standards* Diagnose timepieces and prepare accurate service estimates* Execute full-service watchmaking processes, including disassembly, cleaning, lubrication, reassembly, and regulation* Conduct quality control testing to ensure performance, durability, and accuracy* Maintain precise documentation and comply with Rolex service protocols and audit requirements* Collaborate with service and retail teams to support client communication and service timelines* Maintain a clean, organized, and audit-ready workspace using Rolex-authorized tools and equipment**Qualifications*** Current Rolex Watchmaker Certification in good standing (required)* Proven experience servicing and repairing Rolex timepieces* Strong technical proficiency in mechanical watchmaking and refinishing* Exceptional attention to detail and commitment to quality craftsmanship* Ability to work independently within strict brand guidelines* High school diploma or equivalent required; advanced horological training preferred**Work Environment & Expectations*** Full-time position with scheduling based on business needs* Requires precision bench work, fine motor skills, and visual acuity* Ability to operate specialized tools and equipment in a professional workshop setting**Why Join Springer’s Jewelers** Springer’s Jewelers is a family-owned luxury retailer committed to delivering a *Superior Experience Always*. Our Service Department plays a vital role in supporting our clients and maintaining the highest standards of craftsmanship, quality, and trust.---Springer’s Jewelers is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.## Qualifications## **CAPABILITIES ASSOCIATED WITH SUCCESS*** Current Rolex Watchmaker Certification in good standing.* Demonstrated mastery of Rolex technical service procedures, refinishing standards, and quality protocols.* Exceptional attention to detail and commitment to precision, durability, and brand excellence.* Ability to operate independently within strict brand governance while collaborating effectively with service teams.* Strong documentation discipline and comfort working within brand-mandated systems and audits.* High school diploma or equivalent required; advanced horological training strongly supports success in this role.