ROIS I: HIPAA-Savvy Records Release Specialist

Verisma; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Verisma is seeking a Release of Information Specialist I (ROIS I) to initiate the medical record release process using Verisma Software. The role may be based at a client site and reports to the Manager of Operations, Release of Information.

Attention to detail and the ability to work independently are essential. Responsibilities include processing ROI requests, using Verisma tools, ensuring HIPAA compliance, organizing records, and delivering courteous service in person, by phone, or email.

Qualifications

• HS Diploma or equivalent, some college preferred.
• RHIT certification, preferred.
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented

Responsibilities

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Skills

Attention to detail

Independent work

Customer service

Communication skills

HIPAA awareness

Education

High school diploma

RHIT certification

Tools

Verisma software

Microsoft Office

Job description

Verisma is seeking a Release of Information Specialist I (ROIS I) to initiate the medical record release process using Verisma Software. The role may be based at a client site and reports to the Manager of Operations, Release of Information.

Attention to detail and the ability to work independently are essential. Responsibilities include processing ROI requests, using Verisma tools, ensuring HIPAA compliance, organizing records, and delivering courteous service in person, by phone, or email.