Hybrid Release of Information Specialist II: HIPAA & Records

Verisma; Setauket (NY); Hybrid; USD 55,000 - 72,000; Full time

Job summary

Verisma is seeking a Hybrid Release of Information Specialist II (ROIS II) for East Setauket, NY. The ROIS II initiates and processes ROI requests using Verisma software at a client site, ensuring accurate and compliant documentation while delivering strong customer service.

Based on the client site, the ROIS II supports HIPAA-related release issues and maintains confidentiality, with supervisory direction from the Manager of Operations, Release of Information.

Qualifications

• Must be detail oriented and able to work independently.
• Experience supporting healthcare documentation and HIPAA familiarity preferred.
• Strong communication and organizational skills required.

Responsibilities

• Process medical ROI requests in a timely and efficient manner.
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Skills

Detail oriented

Independent worker

Customer service

Education

HS Diploma or equivalent

Some college preferred

Tools

Microsoft Office Suite

Job description

Verisma is seeking a Hybrid Release of Information Specialist II (ROIS II) for East Setauket, NY. The ROIS II initiates and processes ROI requests using Verisma software at a client site, ensuring accurate and compliant documentation while delivering strong customer service.

Based on the client site, the ROIS II supports HIPAA-related release issues and maintains confidentiality, with supervisory direction from the Manager of Operations, Release of Information.