ROI Medical Records Specialist - Remote

MRO; Detroit (MI); Remote; USD 35,000 - 50,000; Full time

Job summary

MRO is seeking a Remote Release of Information Specialist in the healthcare sector to handle medical records requests and support patient care. Candidates should be detail-oriented and possess strong communication skills. This role offers the flexibility of working from home and opportunities for career advancement within a supportive environment.

Qualifications

• Minimum of one year of experience entering data into computer systems.
• Strong verbal communication skills with a focus on customer inquiries.
• Ability to work independently and meet production goals.

Responsibilities

• Review requestor information to determine records to be released in accordance with HIPAA guidelines.
• Answer phone calls addressing various Release of Information (ROI) issues.
• Process walk-in requests for medical records and log information.

Skills

Attention to Detail

Communication

Customer Service

Independent Work

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Fully remote position offering flexibility in work location
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Strong emphasis on attention to detail and independent work

What to Expect (Job Responsibilities):
- Review requestor information to determine records to be released in accordance with HIPAA guidelines
- Answer phone calls addressing various Release of Information (ROI) issues
- Process walk-in requests for medical records and log information into the ROI On-Line database
- Manage and process requests from physician offices on a priority basis
- Scan and log medical records into the ROI On-Line database

What is Required (Qualifications):
- Minimum of one year of experience entering data into computer systems
- Strong verbal communication skills with a focus on customer inquiries
- Ability to work independently and meet production goals
- High School Diploma or GED required
- Proven track record of dependability

How to Stand Out (Preferred Qualifications):
- Prior work experience in Release of Information in a physician’s office or Health Information Management (HIM) Department
- Knowledge of medical terminology
- Familiarity with HIPAA regulations

#HealthcareServices #RemoteWork #CareerOpportunity #AttentionToDetail #CustomerService

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About the company

MRO Corp empowers healthcare organizations with proven, enterprise-wide solutions for the secure, compliant and efficient Release of Information (ROI).

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