Rock City Gardens Food & Beverage Manager

Rock City Enterprises; Lookout Mountain (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Rock City Enterprises is seeking a Food & Beverage Manager to lead operations at Rock City Gardens. The role focuses on ensuring high-quality food service that enhances the guest experience, managing a team, budgets, and vendor relations. Candidates should have significant experience in hospitality and strong leadership skills to oversee multiple food outlets effectively.

Qualifications

• 3+ years in high-volume, full-service food operations.
• Experience in a multi-outlet or multi-unit setting preferred.
• Understanding of food safety, staffing, inventory, and food cost.

Responsibilities

• Oversee food operations across Rock City Gardens property.
• Manage vendor relationships, approve invoices, and ensure timely supplies.
• Guide a team of food service professionals across multiple outlets.

Skills

People Skills

Operational Know-How

Financial Acumen

Education

Bachelor’s in Hospitality, Business, or related field

Tools

Point-of-Sale systems

Microsoft Office

Job description

Rock City Gardens Food & Beverage Manager

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Where Food Meets Experience

At Rock City Gardens, food isn't just about sustenance—it's part of the memory-making experience. Whether it's a guest savoring a meal with a mountaintop view at Café 7, enjoying the comfort of a hot cocoa at the Cliff Terrace, or grabbing a snack at a seasonal stand, our food operations play a central role in delivering joy.

Description

Where Food Meets Experience

At Rock City Gardens, food isn't just about sustenance—it's part of the memory-making experience. Whether it's a guest savoring a meal with a mountaintop view at Café 7, enjoying the comfort of a hot cocoa at the Cliff Terrace, or grabbing a snack at a seasonal stand, our food operations play a central role in delivering joy.

The Food & Beverage Manager is the leader behind the scenes (and sometimes front and center) making sure every bite adds to that joy. You’ll oversee food operations across the entire Rock City Gardens property—from our everyday outlets to large group meals and seasonal events. You’ll coach teams, manage vendors, collaborate with marketing, and ensure our menus reflect both quality and guest satisfaction.

In this role, you'll balance the art of hospitality with the science of operations. It’s fast-paced, detail-oriented, and people-first. You’ll be empowered to make decisions that improve processes, grow people, and deliver delicious results.

Your Day-to-Day: What You’ll Do

• Lead with Heart: You’ll guide a team of food service professionals across multiple outlets. You'll inspire, train, and hold high standards—with empathy and accountability.
• Own the Operation: You’ll be the central point of leadership for all food and beverage services on property—Café 7, Cliff Terrace, Smoky Gnome, group catering, vending, special events, and more.
• Budget & Labor: Create schedules, manage labor based on business volume, review payroll, and control expenses to keep us on budget and running smoothly.
• Training & Onboarding: Ensure every new partner is properly trained in guest service, food safety, opening/closing, cash handling, and more. Create an environment where learning never stops.
• Set the Stage: Keep our food locations looking sharp—clean, orderly, and guest-ready. From back-of-house prep to front-of-house presentation, you’ll make sure we’re ready to serve.
• Plan the Menu: Analyze sales data, adjust pricing, and work with our chefs and teams to create menus that delight. Manage inventory and reduce waste through portion control and smart ordering.
• Work With Vendors: Manage vendor relationships, approve invoices, and ensure supplies are always where they need to be—on time and within budget.
• Partner with Marketing: Help shape the visual and storytelling aspects of our food offerings. Coordinate on menus, signs, event branding, and more.
• Lead Meetings & Collaboration: Run weekly team check-ins and attend leadership meetings. Align on goals, address challenges, and keep communication open and clear.
• Make it Happen: Handle whatever the day throws your way—whether it’s a vendor issue, a team challenge, or an unexpected opportunity to surprise and delight a guest.
  
  

Requirements

What you Bring to the Table

• Experience: 3+ years in high-volume, full-service food operations, with leadership in a multi-outlet or multi-unit setting.
• Education: Bachelor’s in Hospitality, Business, or related field preferred—but equivalent experience is valued.
• People Skills: You’re approachable, friendly, and firm when needed. You coach, motivate, and genuinely care about people’s success.
• Operational Know-How: You understand food safety, staffing, inventory, food cost, and vendor management. You’re confident with scheduling, labor targets, and administrative systems.
• Financial Acumen: You can read a P&L, understand cost of goods, and make decisions that positively impact the bottom line.
• Tools & Tech: Proficiency in Microsoft Office. Experience with Point-of-Sale systems is a plus.
• Physical Readiness: Able to lift 50 lbs., spend hours on your feet, and navigate kitchens and outdoor food stands with ease.
• Flexibility: Able to work nights, weekends, holidays, and special events. Hospitality doesn’t clock out when the sun goes down.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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