Robotics Systems Triage & Support Specialist

Lab37; Pennsylvania; On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Flexible Spending Accounts

Job summary

Lab37 is seeking a Triage & Applications Specialist to maintain its robotic systems operationally. You will troubleshoot technical issues for users and clients, assist with system recovery, and support field investigations.

This role requires strong communication skills and the ability to handle complex interfaces. Travel may be required sometimes to assist with deployments. The salary range is $70,000 - $105,000 per year.

Qualifications

• Experience with troubleshooting and supporting robotics and automation.
• Ability to communicate technical issues to non-technical audiences.
• Strong judgment in prioritizing issues under pressure.

Responsibilities

• Serve as a first-line responder for robotic systems.
• Coordinate with technical teams and document issues.
• Provide onsite assistance for troubleshooting and deployments.

Skills

Troubleshooting complex technical systems

Excellent communication

Ability to navigate complex user interfaces

Organizational skills

Spanish language proficiency

Job description

Lab37 is seeking a Triage & Applications Specialist to maintain its robotic systems operationally. You will troubleshoot technical issues for users and clients, assist with system recovery, and support field investigations.

This role requires strong communication skills and the ability to handle complex interfaces. Travel may be required sometimes to assist with deployments. The salary range is $70,000 - $105,000 per year.