Robotics Systems Engineer I, Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment

Amazon; North Reading (MA); On-site; USD 82,000 - 144,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Plan

Paid Time Off

Job summary

Amazon's Robotics Delivery & Packaging Innovations (RDPI) Tech Deployment team oversees field deployments of large-scale industrial automation across North America. As a Systems Engineer, you lead planning, installation, and launch of automation in fulfillment centers, coordinating with hardware, software, and operations teams.

You will travel extensively, up to 75%, and may relocate to Seattle, Boston, or Austin.

Qualifications

• Knowledge of networking fundamentals.
• Experience with Linux systems administration or development.
• 1+ years of experience with at least two languages: Python, Java, Perl, PHP, Ruby or Bash/Shell.
• Experience reading technical drawings and CAD models.

Responsibilities

• Manage deployment of large-scale industrial automation technologies and ensure on-time go-lives.
• Collaborate with hardware engineering, product managers, and site teams to create deployment docs.
• Improve operations through automation and process optimization.
• Mentor junior engineers and drive on-site project execution.

Skills

Networking fundamentals

Linux systems administration

Python

Java

CAD models

Electrical systems

Field deployment

Data-driven decisions

Education

Bachelor's degree in Mechanical, Electrical, Industrial Engineering, or related STEM field

Tools

CAD tools

Job description

Description

Join Amazon's Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team within Amazon Robotics (AR) organization to deploy innovative industrial robotics across North America's fulfillment network. In RDPI, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across the North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in RDPI develop.

As a Systems Engineer in RDPI, you will be overseeing large scale project planning, installation, and launch of industrial automation technologies across Amazons growing Stores network. This field engineering position demands strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, large scale installations, and system troubleshooting. You will work with cross-functional partners across the Amazon Fulfillment Technology & Robotics engineering, safety, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, functioning as the lead on-site project manager to provide technical oversight on installation Amazon-designed automation equipment. This Systems Engineer position is an individual contributor role, influencing and leading stakeholders from planning through go-live of each project. Project durations vary from a few days to several months each. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.

• Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role.

Key job responsibilities

You will manage the tactical deployment of large scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature Generally Available. You will own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target “go-live” date for each project assigned; delivering independently. You will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.). You will improve operational metrics and team processes through automation and optimization. You will independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade-offs between time, quality, and resources. You will create and improve standard work documents and operational guidebooks, and work towards automating or improving team processes. You will influence internal and partner teams towards meeting team level goals. You will develop subject matter expertise in one or more deployment domains. You will mentor junior engineers and participate in technical assessment. You will drive operational excellence initiatives with measurable results.

A day in the life

In this role you will be focused on execution of end-to-end deployment and manage technical ambiguity around integration of workcells in fulfillment centers. On a daily basis you will collaborate with hardware engineering, technical program managers, product managers, construction teams, and internal customers including site maintenance and operations teams, to ensure a safe, on time, high quality product is delivered to the internal customer. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day-to-day project execution, and work on continuous improvement activities to improve deployment execution first pass yield. You will work with senior engineers and your manager to develop technical depth and begin building strategic thinking skills for future growth.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About The Team

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Robotics Delivery & Packaging Innovation (RDPI) within Amazon Robotics (AR). We are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are RDPI and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

RDPI Tech Deployment are missioned with enabling the delivery of large scale automation technologies designed and manufactured by Amazon. The team is multi-disciplinary, and consists of Field Deployment Engineers, Controls Engineering, Design for Deployment, Product Single Threaded Leaders, and a Program Management Office team, who collaborate on enabling the delivery of new technologies and packaging solutions that delight our customers, and improve the safety, quality and costs within the Amazon fulfillment processes. The team is geographically located across four North America hub locations. The work we deliver directly impact high priority goals set each year to our most senior leadership at Amazon.

Basic Qualifications

• Knowledge of networking fundamentals
• Bachelor's degree or above in Mechanical, Electrical, Industrial Engineering, or related STEM field
• 2+ years of Linux systems administration and/or development experience
• 1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
• Knowledge of networking fundamentals
• Experience working in a 24/7 production environment
• Experience in Linux systems administration and/or development
• Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell
• 1+ years of experience with technical drawings and/or reading CAD models (mechanical and electrical)
• 1+ years of experience working on mechanical, electrical, IT networked, or software systems
• Understanding of data collection, reporting processes, and ability to make data-driven decisions
• Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
• Ability to read and develop technical documentation and process instructions
• Ability to handle multiple competing priorities in a fast-paced environment
• Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally
• Must be proficient in standard office software tools and processes

Preferred Qualifications

• 2+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
• 1+ years of building scripts, tooling, and automation for large-scale computing environments experience
• Experience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible
• Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
• Experience in networking and troubleshooting
• Experience building scripts, tooling, and automation for large-scale computing environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salary and Benefits

USA, MA, North Reading - 82,400.00 - 144,100.00 USD annually

USA, TX, Austin - 82,400.00 - 144,100.00 USD annually

USA, WA, Seattle - 82,400.00 - 144,100.00 USD annually

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.