Robotics Solutions Engineer - Field Service

Biopharma Careers; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

Johnson & Johnson in Orlando, FL is seeking a Robotic Solutions Engineer (RSE), Field Service, to support robotic medical systems in hospital and manufacturing environments. The role focuses on system setup, installation, maintenance, troubleshooting, and de-installation with guidance from senior staff.

The engineer will contribute to service quality and customer satisfaction through hands-on technical support, training, and collaboration with cross-functional teams in a dynamic healthcare

Qualifications

• Experience with robotic medical systems or similar field service environments.
• Ability to perform system set-up, installation, calibration, maintenance, and repair.
• Strong troubleshooting skills across mechanical, electrical, firmware, and software domains.

Responsibilities

• Perform system set-up, movement, installation and commissioning support for robotic medical systems.
• Conduct preventive maintenance, repairs, calibration, testing, upgrades, and de-installation activities.
• Troubleshoot mechanical, electrical, electro-mechanical, software, firmware, and system-performance issues using approved procedures.

Skills

Robotics

Field service

Troubleshooting

Installation & commissioning

Preventive maintenance

Tools

Diagnostic tools

Log analysis

Job description

## About this opportunityAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.**Job Function:**Supply Chain Manufacturing**Job Sub Function:**Robotics Service & Repair**Job Category:**Business Enablement/Support**All Job Posting Locations:**Orlando, Florida, United States of America, Santa Clara, California, United States of America**Job Description:**Johnson & Johnson MedTech family of companies is currently hiring a **Robotic Solutions Engineer (RSE), Field Service,** located in **Orlando, FL Area.****Position Summary**Contributes to the Technical Field Service team as an individual contributor supporting robotic medical systems in hospital and manufacturing environments. Performs system set-up, installation support, maintenance, troubleshooting, repair, movement, upgrades, and de-installation activities with general direction. Applies foundational field service knowledge and approved procedures to help maintain system availability, service quality, and a positive customer experience.**Job Description:**Provides hands-on technical service support for robotic systems and associated equipment. Completes planned and unplanned service activities in accordance with released procedures, quality-system requirements, and safety standards. Builds technical proficiency through formal training, field experience, and collaboration with experienced RSEs and cross-functional support teams.**Key Responsibilities:**· Perform system set-up, movement, installation and commissioning support, preventive maintenance, repair, calibration, testing, upgrades, and de-installation activities for robotic medical systems and associated equipment.· Troubleshoot mechanical, electrical, electro-mechanical, software, firmware, and system-performance issues using approved service documentation, diagnostic tools, system data, and log analysis.