Robotics Operator

Insight Global; Redwood City (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global seeks a Teleoperations Operator to operate robotic systems and support data collection, testing, and product development in Redwood City, CA. The role requires hands-on experience controlling robotic arms or similar systems through teleoperation equipment and motion-tracking interfaces.

You will follow SOPs and safety rules, calibrate equipment, document robot performance, and collaborate with engineering and operations to improve teleoperation workflows.

Qualifications

• 1+ year of hands-on teleoperations experience operating robotic arms or similar robotic systems.
• Experience using wearable teleoperation equipment, motion-capture systems, VR interfaces, exoskeleton-style controls, haptic devices, or specialized controllers.
• Experience operating both physical robotic hardware and the associated teleoperations software.

Responsibilities

• Operate robotic arms and similar systems through teleoperations software and equipment.
• Wear and use motion-controlled, motion-capture, VR, exoskeleton-style, or other teleoperation equipment to guide robot movements.
• Execute assigned movements, manipulation tasks, and testing scenarios accurately and consistently.
• Set up, test, calibrate, and validate teleoperation equipment before each session.
• Monitor robot performance and identify hardware, software, sensor, calibration, or connectivity issues.
• Perform first-line troubleshooting and elevate complex problems to engineering.
• Follow established SOPs, safety requirements, and data collection procedures.
• Collect and review robot demonstration data for quality and completeness.
• Document system errors, robot behavior, test results, and operational issues.
• Reproduce reported issues to support engineering investigations.
• Support equipment updates, routine maintenance, and basic component replacements.
• Collaborate with engineering, product, and operations teams to improve robot performance and teleoperation workflows.

Skills

Teleoperations

Robotics hardware

Troubleshooting

SOPs & safety

Documentation

Team collaboration

Job description

We are seeking a Teleoperations Operator to operate robotic systems and support data collection, testing, and product development. This role requires prior hands-on experience controlling robotic arms or similar systems through wearable teleoperations equipment, motion-tracking technology, or specialized control interfaces. The ideal candidate is comfortable working with both robotics hardware and software, following detailed procedures, troubleshooting basic issues, and documenting robot performance.

Responsibilities

• Operate robotic arms and similar systems through teleoperations software and equipment.
• Wear and use motion-controlled, motion-capture, VR, exoskeleton-style, or other teleoperation equipment to guide robot movements.
• Execute assigned movements, manipulation tasks, and testing scenarios accurately and consistently.
• Set up, test, calibrate, and validate teleoperation equipment before each session.
• Monitor robot performance and identify hardware, software, sensor, calibration, or connectivity issues.
• Perform first-line troubleshooting and elevate complex problems to engineering.
• Follow established SOPs, safety requirements, and data collection procedures.
• Collect and review robot demonstration data for quality and completeness.
• Document system errors, robot behavior, test results, and operational issues.
• Reproduce reported issues to support engineering investigations.
• Support equipment updates, routine maintenance, and basic component replacements.
• Collaborate with engineering, product, and operations teams to improve robot performance and teleoperation workflows.

Required Qualifications

• 1+ year of hands‑on teleoperations experience operating robotic arms or similar robotic systems.
• Experience using wearable teleoperation equipment, motion‑capture systems, VR interfaces, exoskeleton‑style controls, haptic devices, or specialized controllers.
• Experience operating both physical robotic hardware and the associated teleoperations software.
• Ability to perform structured, repetitive robot movements while maintaining accuracy and consistency.
• Experience identifying and troubleshooting basic hardware, software, sensor, calibration, or connectivity issues.
• Ability to follow detailed SOPs, test procedures, and safety requirements.
• Clear communication skills and the ability to raise issues effectively to engineering and operations teams.
• Comfortable working onsite and interacting directly with robotic equipment.

Preferred Qualifications

• Experience supporting robotics testing, calibration, quality assurance, or failure reproduction.
• Basic familiarity with Linux, Python, command‑line tools, networking, ROS, or similar robotics software.