Robot Operator

Insight Global; Redwood City (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Insight Global is seeking a Teleoperations Operator to operate robotic systems, support data collection, testing, and product development. The ideal candidate has hands-on experience with robotic arms or similar systems through wearable teleoperations equipment, motion-tracking, or VR controls, and can follow detailed procedures and document performance.

The role entails operating both hardware and software, setting up and calibrating teleoperation equipment, troubleshooting basic issues, and

Qualifications

• 1+ year hands-on teleoperations experience.
• Experience with wearable teleoperation equipment.
• Experience operating both hardware and software.
• Ability to perform structured, repetitive robot movements.
• Ability to follow SOPs, test procedures, and safety requirements.
• Clear communication to elevate issues to engineering/operations.
• Comfortable working onsite with robotic equipment.

Responsibilities

• Operate robotic arms via teleoperations software and equipment.
• Set up, test, calibrate, and validate teleoperation devices.
• Monitor robot performance and troubleshoot issues.
• Document errors, test results, and operational issues.
• Collaborate with engineering/operations to improve workflows.
• Reproduce issues for investigations.
• Support maintenance and basic component replacements.
• Follow SOPs and safety requirements.

Skills

Teleoperations experience

Wearable teleoperation gear

Motion-capture systems

VR interfaces

Exoskeleton-style controls

Haptic devices

SOP compliance

Onsite work

Tools

Teleoperation software

ROS

Job description

Overview We are seeking a Teleoperations Operator to operate robotic systems and support data collection, testing, and product development. This role requires prior hands-on experience controlling robotic arms or similar systems through wearable teleoperations equipment, motion-tracking technology, or specialized control interfaces. The ideal candidate is comfortable working with both robotics hardware and software, following detailed procedures, troubleshooting basic issues, and documenting robot performance.

Responsibilities

• Operate robotic arms and similar systems through teleoperations software and equipment.
• Wear and use motion-controlled, motion-capture, VR, exoskeleton-style, or other teleoperation equipment to guide robot movements.
• Execute assigned movements, manipulation tasks, and testing scenarios accurately and consistently.
• Set up, test, calibrate, and validate teleoperation equipment before each session.
• Monitor robot performance and identify hardware, software, sensor, calibration, or connectivity issues.
• Perform first-line troubleshooting and elevate complex problems to engineering.
• Follow established SOPs, safety requirements, and data collection procedures.
• Collect and review robot demonstration data for quality and completeness.
• Document system errors, robot behavior, test results, and operational issues.
• Reproduce reported issues to support engineering investigations.
• Support equipment updates, routine maintenance, and basic component replacements.
• Collaborate with engineering, product, and operations teams to improve robot performance and teleoperation workflows.

REQUIRED SKILLS AND EXPERIENCE

• 1+ year of hands-on teleoperations experience operating robotic arms or similar robotic systems.
• Experience using wearable teleoperation equipment, motion-capture systems, VR interfaces, exoskeleton-style controls, haptic devices, or specialized controllers.
• Experience operating both physical robotic hardware and the associated teleoperations software.
• Ability to perform structured, repetitive robot movements while maintaining accuracy and consistency.
• Experience identifying and troubleshooting basic hardware, software, sensor, calibration, or connectivity issues.
• Ability to follow detailed SOPs, test procedures, and safety requirements.
• Clear communication skills and the ability to elevate issues effectively to engineering and operations teams.
• Comfortable working onsite and interacting directly with robotic equipment.

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience supporting robotics testing, calibration, quality assurance, or failure reproduction. Basic familiarity with Linux, Python, command-line tools, networking, ROS, or similar robotics software.