Robotics Operations & Software Coordinator

Southern Arkansas University; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

A reputable educational institution is seeking a Robotics Operations & Software Coordinator based in the Indianapolis Metropolitan Area. This full-time, on-site role involves ensuring continuous uptime and operational excellence of advanced robotic systems. Key responsibilities include troubleshooting robotic issues, maintaining software performance dashboards, and providing software support. Fluency in both Mandarin and English is required for effective team communication and client interactions. Strong problem-solving and communication skills are essential for success in this position.

Qualifications

• Hands-on troubleshooting or field tech experience with robotics or automation systems preferred.
• Bilingual fluency in Mandarin and English required for client and team interactions.
• Excellent communication, documentation, and problem-solving skills.

Responsibilities

• Execute site-specific SOPs for robotic operations and software workflows.
• Diagnose and resolve robot errors using software tools and onsite troubleshooting.
• Monitor and update robotics performance dashboards and reporting systems.
• Log issues, document abnormal robotic behavior in ticketing/software systems.
• Ensure safety compliance by wearing PPE and keeping active fields hazard-free.

Skills

Hands-on troubleshooting

Bilingual fluency in Mandarin

Excellent communication skills

Problem-solving skills

Tools

Robotic software tools

Performance dashboards

Job description

Robotics Operations & Software Coordinator

This is a full-time, on-site role for a Robotics Maintenance & Operations Coordinator based in the Indianapolis Metropolitan Area. You will play a critical role in ensuring continuous uptime, operational excellence & software support for advanced robotic systems deployed in warehouse environments. Bilingual (Mandarin + English) required.

Responsibilities include:

• Execute site-specific SOPs for robotic operations and software workflows
• Diagnose and resolve robot errors using software tools and onsite troubleshooting
• Monitor and update robotics performance dashboards and reporting systems
• Log issues, capture photos, and document abnormal robotic behavior in ticketing/software systems
• Communicate findings and escalations clearly with clients and internal teams
• Ensure safety compliance by wearing PPE and keeping active fields hazard-free

Qualifications

• Hands‑on troubleshooting or field tech experience with robotics or automation systems preferred
• Familiarity with software platforms, dashboards, or wireless networks a strong plus
• Bilingual fluency in Mandarin and English required for client and team interactions
• Excellent communication, documentation, and problem‑solving skills