Robotics Operations Coordinator

R.O.B.O.; Atlanta (GA); Vor Ort; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

R.O.B.O. is seeking a Field Service Engineer to support robotics systems across client sites. You will troubleshoot, repair and replace components in live operations, coordinate with remote teams, and ensure accurate reporting to maintain uptime.

The role requires 1–2 years in industrial automation or robotics, a Diploma/Associate in Mechanical, Electrical, or Mechatronics, and willingness to travel across US states to support 24/7 operations. Familiarity with AMRs/AGVs is preferred.

Qualifikationen

• Diploma or Associate Degree in Mechanical, Electrical, or Mechatronics Engineering.
• 1–2 years hands-on experience in industrial automation or robotics.
• Strong troubleshooting skills for electromechanical systems.
• Familiarity with AMRs/AGVs preferred.
• Willingness to work in shifts to support 24/7 operations.

Aufgaben

• Troubleshoot and rectify hardware errors on bots in the field.
• Replace defective or worn-out parts and reassemble as needed.
• Coordinate with remote team and customers; report issues clearly.
• Escalate recurring problems to Maintenance Manager when required.

Kenntnisse

Troubleshooting

Teamwork

Communication

Ausbildung

Associate degree in Mechanical, Electrical or Mechatronics

Tools

Automation software

Jobbeschreibung

At R.O.B.O., we specialize in rapid support, preventive maintenance, and performance optimization for warehouse robotics systems. We serve fulfillment centers, e-commerce warehouses, retail and grocery distribution hubs, and mid-size manufacturers. Our mission is to minimize downtime and maximize uptime by delivering onsite and remote robotics troubleshooting, preventive maintenance plans, and performance analytics dashboards. With a focus on reliability in automation, we ensure that robotics operations run smoothly, efficiently, and at scale.

Role & Responsibilities:

This is travel role across different sites, across different states in US.

The Field Service Engineer ensures smooth day-to-day functioning of Robotics system in live customer operations. This role focuses on rectifying bot errors in the field, coordinating with remote team and customers, and ensuring accurate reporting of issues while maintaining operational continuity.

• Troubleshoot and rectify hardware errors on bots in the maintenance cage.
• Replace defective or worn-out parts in robots and ensure proper reassembly.
• Assist in root cause analysis and support escalation to maintenance manager when required.

Preventive & Corrective Maintenance

• Carry out daily, weekly, and monthly preventive maintenance tasks as per checklists.
• Support corrective actions to minimize downtime and optimize system reliability.
• Maintain proper documentation of all maintenance work performed.

Inventory & Documentation

• Update the site inventory list for parts consumed and received (pre/post consumption).
• Record work orders, part replacements, and maintenance logs.
• Coordinate with the field team and remote support team during debugging and correction activities.
• Escalate recurring failures or unresolved issues to the Maintenance Manager.

Skills & Qualifications:

• Diploma / Associate Degree in Mechanical, Electrical, or Mechatronics Engineering.
• 1-2 years of hands-on experience in industrial automation, robotics, or manufacturing maintenance, preferred.
• Strong troubleshooting skills with electromechanical systems.
• Familiarity with AMRs/AGVs preferred.
• Basic knowledge of automation software is an advantage.
• Good communication and teamwork skills.
• Willingness to work in shifts to support 24/7 operations.