Robotics Lab Hardware & Systems Technician

Welocalize, Inc.; California; On-site; USD 60,000 - 90,000; Full time

Job summary

Welocalize, Inc. is seeking a mid-level technical support professional to ensure the hardware and software components of our testing technology platform are available, configured correctly, and maintained for a distributed team of testers and managers.

The role may extend to Testing Project Manager duties, coordinating with project managers, operations, and language teams, providing training, risk mitigation, and client reporting. Flexibility is required as workload shifts.

Qualifications

• Experience in hardware functionality, configuration, support and maintenance of technical platforms.
• Ability to support testing services and manage project-related responsibilities when required.
• Fluent English writing, speaking, reading, and listening in an international setting.

Responsibilities

• Full-time technical support for hardware functionality, configuration, and availability of the testing platform.
• Serve as systems administrator for platform components (VMware ESXi, Windows/Mac devices, mobile devices, Pantheon).
• Provide project management tasks as needed: setup, management, reporting, risk mitigation, and training.
• Create proposals, train staff, publish self-training assets, and manage client-facing reporting dashboards.

Skills

Technical support

Systems administration

Project coordination

English communication

Tools

VMware ESXi

Windows

MacOS

Mobile devices mgmt

Pantheon

Job description

Welocalize, Inc. is seeking a mid-level technical support professional to ensure the hardware and software components of our testing technology platform are available, configured correctly, and maintained for a distributed team of testers and managers.

The role may extend to Testing Project Manager duties, coordinating with project managers, operations, and language teams, providing training, risk mitigation, and client reporting. Flexibility is required as workload shifts.