Robotics Field Service Tech

Quanta U.S., Inc.; Arlington Heights (IL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Travel reimbursement

Job summary

Quanta U.S., Inc. is seeking a Field Service Technician focusing on bending and robotic systems to install, commission, service, and support advanced sheet-metal equipment at customer sites.

You will troubleshoot mechanical, electrical, and robotic systems, read 2D drawings, and participate in preventive maintenance and upgrades. The role requires substantial travel across North America and a hands-on, customer-facing approach in a collaborative, technician-first culture.

Qualifications

• 2+ years of hands-on field service, maintenance, applications, or automation support.
• Strong mechanical and electrical aptitude.
• Experience with industrial robots in a production or service environment.
• Ability to operate robots via teach pendant (jogging, points, basic edits).
• Experience troubleshooting Electrical, Pneumatics, Sensors, I/O, and safety circuits.
• Experience supporting CNC or sheet-metal fabrication equipment (press brakes preferred).

Responsibilities

• Install, commission, service, and support robotic press brakes and panel benders at customer sites.
• Troubleshoot mechanical, electrical, pneumatic, and basic robotic issues.
• Diagnose failures, resolve downtime, and perform repairs.
• Perform preventive maintenance on robotic cells and bending equipment.
• Support upgrades, retrofits, and legacy equipment in the field.
• Collaborate with internal teams during installations or escalations.

Skills

Field service experience

Mechanical aptitude

Electrical aptitude

Industrial robotics experience

Teach pendant operation

Electrical systems troubleshooting

CNC / sheet-metal equipment support

Tools

FANUC robots

KUKA robots

CAD/CAM exposure

Job description

A global leader in advanced sheet-metal fabrication solutions is expanding its North American service organization to support growing demand for automated bending and robotic systems. Backed by decades of engineering expertise and a strong European manufacturing heritage, the company designs and supports high-precision press brakes, panel benders, and integrated robotic cells used by leading manufacturers across multiple industries. Known for investing deeply in its people, technology, and long-term customer relationships, this organization offers field technicians the opportunity to work with cutting-edge equipment while being part of a highly collaborative, technician-first culture.

The Field Service Technician – Bending & Robotic Systems supports advanced sheet-metal fabrication equipment, including press brakes, panel benders, and integrated robotic bending cells. This is a newly created role designed to support the company’s expanding robotic automation footprint in North America. This technician will serve as a hands-on technical expert in the field, supporting customers through installations, troubleshooting, preventive maintenance, upgrades, and long-term service support.

Key Responsibilities

Field Service & Customer Support

• Install, commission, service, and support robotic press brake and panel bender systems at customer sites
• Perform mechanical, electrical, pneumatic, and basic robotic troubleshooting on automated bending systems
• Diagnose equipment failures, resolve downtime issues, and execute corrective repairs
• Perform preventive and predictive maintenance on robotic cells and bending equipment
• Support upgrades, retrofits, and legacy equipment in the field

Robotics & Automation Support

• Operate industrial robots using teach pendants for manual motion, jogging, point teaching, and frame setup
• Troubleshoot robotic I/O, sensors, safety circuits, and interlocks
• Read, understand, and modify basic robot programs (logic edits, IF/OR statements, jump labels, minor code changes)
• Support robotic safety systems including E-Stops, light curtains, safety zones, and DCS concepts
• Work primarily with FANUC and KUKA robots (experience with either is acceptable)

Applications & Process Support

• Assist with applications-level support related to bending processes and part flow
• Read 2D drawings and understand bend sequencing and forming concepts
• Support CAD/CAM-driven workflows where applicable (training provided)
• Collaborate with internal teams and factory specialists during complex installations or escalations

Collaboration & Knowledge Sharing

• Communicate regularly with remote field teammates to troubleshoot and share best practices
• Support internal training efforts and assist customers with operational guidance when needed
• Maintain accurate service documentation, time reporting, and field notes

Required Qualifications

Technical Background

• 2+ years of hands-on experience in field service, maintenance, applications, or automation support
• Strong mechanical and electrical aptitude (non-negotiable)
• Experience working with industrial robots in a production or service environment
• Ability to operate robots via teach pendant (jogging, teaching points, basic edits)
• Experience troubleshooting: Electrical systems and schematics, Pneumatics, Sensors, I/O, and safety circuits
• Experience supporting CNC or sheet-metal fabrication equipment (press brakes strongly preferred)

Robotics & Controls

• Familiarity with FANUC, KUKA, or similar industrial robots
• Ability to read and interpret robot programs and modify basic logic
• Understanding of robotic safety concepts and integrated machine safety

Professional Skills

• Strong customer-facing communication skills; calm and professional under pressure
• Self-starter with the ability to work independently in a remote field role
• Trustworthy, detail-oriented, and accurate with time and service reporting
• Willingness and ability to learn new platforms, equipment, and technologies

Travel & Work Environment

Comfortable with extensive travel (primarily Monday-Friday) Willingness to support occasional weekend work for installs, trade shows, or critical service needs Must live within reasonable driving distance of a major airport

Preferred / Nice-to-Have Qualifications

• Prior experience running or supporting robotic press brake cells
• Exposure to panel benders (training provided; experience rare and not required)
• Basic CAD/CAM experience related to sheet-metal processing
• Experience in a customer-facing field service role within capital equipment or industrial automation

Compensation & Benefits

Hourly pay with overtime $90/day per diem when traveling

• Medical, dental, and vision insurance (effective 1st of the month following hire)
• Company-paid life insurance (up to $50,000)
• Company-paid short-and long-term disability
• 401(k) with company match
• Paid Time Off starting at 15 days per year
• 12 paid holidays
• Tools and uniforms provided
• Travel expenses paid by the company in advance