Robotics Field Ops Associate – On-Site Miami

Industrious Ventures; Town of Florida (NY); On-site; USD 25,003 - 35,610; Full time

Job summary

Serve Robotics is seeking an Operations Associate based in Miami, FL. In this role, you will ensure the smooth performance of our autonomous delivery robots. Responsibilities include assisting robots in the field, handling maintenance tasks, and collaborating with operations and engineering teams.

The ideal candidate must have a valid driver’s license and the ability to lift up to 50 pounds. This is an on-site full-time position with flexible hours.

Qualifications

• Valid driver’s license required.
• Comfortable driving mid-size utility vehicles as needed.
• Capable of lifting and maneuvering items weighing up to 50 pounds.
• Demonstrated ability to engage with customers professionally.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Maintain field readiness by supporting robots.
• Assist in deployment processes for robots.
• Track and document escalation tickets.
• Operate company vehicles safely.
• Prioritize safety by adhering to company safety standards.
• Manage end-of-shift recovery of robotic assets.

Skills

Valid driver’s license

Comfortable driving mid-size utility vehicles

Capable of lifting and maneuvering up to 50 pounds

Demonstrated customer engagement

Willingness to work flexible hours

Experience with Jira

1 year in last-mile delivery or robotics

Familiarity with Slack

Strong organizational skills

Collaboration and problem-solving skills

Job description

Serve Robotics is seeking an Operations Associate based in Miami, FL. In this role, you will ensure the smooth performance of our autonomous delivery robots. Responsibilities include assisting robots in the field, handling maintenance tasks, and collaborating with operations and engineering teams.

The ideal candidate must have a valid driver’s license and the ability to lift up to 50 pounds. This is an on-site full-time position with flexible hours.