Robotics Data Ops Manager — Lead Ground-Truth Data Team

Amazon Inc.; San Francisco (CA); On-site; USD 140,000 - 230,000; Full time

Job summary

Amazon's Frontier AI & Robotics (FAR) team is building advanced robotic systems and relies on high-quality ground-truth data for model learning. We are seeking a Manager of Robotics Data to lead the data operations shift in San Francisco, managing a 20–30-person data-collection team and ensuring delivery and quality targets.

You will partner with researchers, software and hardware engineers, and the Ops team to prioritize projects, drive capacity planning, and implement process improvements.

Responsibilities

• Set the team's priorities for the Data Ops team. Own the team's throughput, quality, and safety metrics. Work with the team to deep-dive technical and operational issues that impact data productivity. Build mechanisms for taking corrective actions.
• Partner with 3P to mentor and coach data collectors. Own data delivery, key initiatives, and process improvement.
• Serve as an essential point of contact for the Data Flywheel team. Interact with researchers, software and hardware engineers, and the Ops team on prioritization and project execution.
• Manage daily floor operations: staffing, work allocation, and escalation of issues on robotics. Create reports and track project/process metrics.
• Capacity planning and build capacity: Forecast the demand of the data based on research plan, plan for the ops capacity, and identify bottleneck
• Identify repetitive problems from data operations and initiate new technical and operational programs to de-bottleneck the issues systematically.
• Drive process optimization and improvement projects in quality and productivity across the data collection workflow. Partner with cross-functional teams and DC Tech Leads to improve tooling and processes.
• Partner with vendors on managing the 3P team. Review vendor performance at regular cadence and ensure productivity and quality deliverables are met.
• Manage expectations of multiple stakeholders across teams within the program. Present team metrics and write-ups in business review meetings.
• Support hiring, onboarding, and training of new team members, including conversion of high-performing contractors to full-time roles.

Job description

Amazon's Frontier AI & Robotics (FAR) team is building advanced robotic systems and relies on high-quality ground-truth data for model learning. We are seeking a Manager of Robotics Data to lead the data operations shift in San Francisco, managing a 20–30-person data-collection team and ensuring delivery and quality targets.

You will partner with researchers, software and hardware engineers, and the Ops team to prioritize projects, drive capacity planning, and implement process improvements.