Robotic Surgery Clinical Specialist — Training & OR Support

PROCEPT BioRobotics Corporation; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

PROCEPT BioRobotics Corporation is seeking a Clinical Specialist to deliver training, education, and in-procedure support for our robotic systems. You will ensure efficient OR workflow, manage multiple stakeholders, and maintain precise documentation while collaborating with Sales, Marketing, and R&D to improve programs.

The role requires a Bachelor’s degree or equivalent, 2–4 years of clinical experience, and the ability to travel up to 75%+.

Qualifications

• Bachelor’s degree or equivalent experience; 2-4 years clinical experience preferred.
• Strong interest in medical devices and robotics.
• Must achieve clinical proficiency to cover a case independently within 60 days post-training; Aqua Academy onboarding support available.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload cases logs as required to central repository for all cases supported
• Track and document surgeon progression through the surgeon pathway, ensuring completion of onboarding milestones
• Ability to travel 75% or greater as necessary

Skills

Clinical training

Education delivery

Stakeholder management

Communication skills

Robotics interest

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

PROCEPT BioRobotics Corporation is seeking a Clinical Specialist to deliver training, education, and in-procedure support for our robotic systems. You will ensure efficient OR workflow, manage multiple stakeholders, and maintain precise documentation while collaborating with Sales, Marketing, and R&D to improve programs.

The role requires a Bachelor’s degree or equivalent, 2–4 years of clinical experience, and the ability to travel up to 75%+.