Robot Field Technician

Service Robot Co.; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Service Robot Co. in Austin, Texas is seeking a practical field technician to visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist, handling tasks from setup to ongoing maintenance.

This role emphasizes reliability, clear communication, accurate job notes, and safe operation in varying weather. You will drive to diverse locations, lift equipment up to 50 lbs, and build hands-on experience with robotics in real-world

Qualifications

• Experience fixing or maintaining equipment.
• Reliable with clear communication and accurate job records.
• Willingness to ask for help and report mistakes.
• Able to drive to customer sites and lift up to 50 lbs.

Responsibilities

• Visit customer sites to install, maintain, and repair commercial robots.
• On-site operation with remote specialist support.
• Check that robots work correctly after installation.
• Carry out scheduled maintenance and diagnostics.
• Explain problems and repairs to customers clearly.
• Record each visit with photos, notes, and sign-off.
• Keep tools and spare parts ready and organized.
• Follow site and equipment safety procedures.

Skills

Equipment repair

Field service

Clear communication

Safety procedures

Job description

Austin, Texas | Field work | Contract, paid per work order

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

The role

Visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

What you will do

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

What we are looking for

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.

Previous Robotics Experience Is Not Required.

Training

You will complete an online course through our Service Robot Co. Academy, followed by in-person training and the industry certifications needed for this role. Training and certifications are free for selected candidates. Your first job is paid, with a specialist supporting you remotely.