Roastery Café Lead — Coffee Quality & Coaching

Sprudge; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Joe Coffee NYC is seeking an experienced Cafe Lead to elevate beverage quality, hospitality, and cafe operations. You will coach teammates, dial in brews, and ensure consistency across all drinks and service on the floor.

As part of a three-tier leadership pathway, Cafe Lead I–II–Senior Cafe Lead, you will collaborate with the General Manager to uphold standards, train staff, manage deposits and inventory, and support new menu rollouts.

Qualifications

• Be passionate and knowledgeable about speciality coffee.
• Strong barista with excellent espresso/drink making skills.
• Adhere to recipes and presentations for beverages.
• Great customer service focused on hospitality.
• Able to lead and educate café staff.
• Able to multi-task in busy shifts.
• Detail-oriented and passionate about product quality.
• Tidy and self-disciplined.
• Food Protection License required.

Responsibilities

• Ensure brewed coffee and espresso meet QC standards.
• Dial in all brewed coffee and espresso beverages.
• Maintain tasting logs for drip coffee and espresso.
• Maintain beverage recipes and grind guides.
• Ensure staff follows quality control standards and beverage SOPs.

Skills

Speciality coffee knowledge

Espresso skills

Recipe adherence

Customer service

Staff education

Multi-tasking

Detail oriented

Tidiness

Food protection license

Job description

Joe Coffee NYC is seeking an experienced Cafe Lead to elevate beverage quality, hospitality, and cafe operations. You will coach teammates, dial in brews, and ensure consistency across all drinks and service on the floor.

As part of a three-tier leadership pathway, Cafe Lead I–II–Senior Cafe Lead, you will collaborate with the General Manager to uphold standards, train staff, manage deposits and inventory, and support new menu rollouts.