Roadside Tow & Recovery Specialist

Valorfleetservices; Ashland (VA); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Valorfleetservices in Ashland, VA is seeking an experienced tow truck operator to deliver safe towing and roadside assistance. You will operate recovery equipment, respond to calls promptly, document service details, and represent the company professionally.

Responsibilities include maintaining trucks, coordinating with dispatch, and ensuring compliance with safety standards. This role requires reliability, strong communication, and the ability to work long shifts including nights or weekends.

Qualifikationen

• Valid driver's license required and must meet insurance and fleet safety standards.
• Ability to respond to after-hours calls within required response times.
• Professional appearance and conduct.
• Strong customer service skills and a positive attitude when working with customers and coworkers.
• Ability to communicate effectively in English, complete basic paperwork, and perform basic math calculations.
• Ability to sit for extended periods, drive frequently, bend, lift, and use radio/telephone systems.
• Ability to pass required drug screenings and background checks.
• Safe driving record that meets company fleet safety and insurance standards.
• Preferred: prior towing experience.

Aufgaben

• Operate towing and recovery equipment safely and efficiently.
• Deliver professional, timely, and customer-focused service.
• Maintain assigned trucks and equipment to company standards and complete documentation on time.
• Respond to customer, vendor, and internal inquiries promptly.
• Identify and implement service improvements to enhance efficiency and customer experience.
• Collaborate with dispatch and management to support operations.
• Complete service tickets accurately within deadlines.

Kenntnisse

Valid driver's license

After-hours response

Professional appearance

Customer service

English communication

Lift up to 50 pounds

Drug screening

Safe driving

DOT requirements

Jobbeschreibung

Valorfleetservices in Ashland, VA is seeking an experienced tow truck operator to deliver safe towing and roadside assistance. You will operate recovery equipment, respond to calls promptly, document service details, and represent the company professionally.

Responsibilities include maintaining trucks, coordinating with dispatch, and ensuring compliance with safety standards. This role requires reliability, strong communication, and the ability to work long shifts including nights or weekends.