Roadside Technician - Global Imports MINI

Sonic Automotive; Chamblee (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

Sonic Automotive is seeking a Roadside Technician based in Chamblee, Georgia, to provide on-site automotive support for customers experiencing vehicle issues. You will respond to service calls, perform essential roadside services such as jump starts and tire changes, and conduct vehicle inspections.

The ideal candidate will have a strong mechanical aptitude, excellent customer service skills, and be available to work flexible hours, including weekends if needed. A valid driver’s license and clean driving record are mandatory.

Qualifications

• Prior experience in automotive maintenance or roadside assistance preferred.
• Strong mechanical aptitude and a problem-solving mindset.
• Excellent communication and customer service skills.

Responsibilities

• Respond to roadside assistance calls promptly and professionally.
• Perform services such as jump starts, tire changes, and fluid top-offs.
• Maintain accurate service records for each job.

Skills

Automotive maintenance knowledge

Problem-solving mindset

Customer service skills

Communication skills

Education

High school diploma or equivalent

Tools

Automotive tools

Job description

Job Description

The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.

Duties and Responsibilities

• Respond to roadside assistance calls in a timely and professional manner
• Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing
• Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor
• Keep service equipment and vehicle in clean, working condition
• Follow proper procedures for safe vehicle handling and roadside operations
• Communicate clearly with customers and teammates to ensure seamless service
• Maintain accurate service records and documentation for each job
• Use tools and materials efficiently to avoid unnecessary waste
• Follow all company safety policies and immediately report any incidents

Qualifications

• Prior experience in automotive maintenance or roadside assistance preferred
• Strong mechanical aptitude and a problem‑solving mindset
• Willingness to work flexible hours, including weekends or evenings if needed
• Excellent communication and customer service skills
• Ability to work independently in outdoor conditions
• Valid driver’s license with a clean driving record
• Must be authorized to work in the USA
• Must be able to pass a pre‑employment background check, drug test, and MVR screening

Additional Information

All applicants' information will be kept confidential in accordance with EEO guidelines.