Roadside Assistance Tow Truck Driver

AAA Club Alliance; Perrysburg (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

AAA Club Alliance is hiring full-time Roadside Assistance Tow Truck Drivers in Perrysburg, OH. Responsibilities include providing roadside services such as tire changes and fuel delivery in all weather conditions. The position offers competitive pay, overtime opportunities, and excellent benefits including health insurance, paid time off, and a comprehensive 401k plan.

Benefits

401(k) plan with company match

Medical, Dental, Vision and Prescription Coverage

Free AAA membership

Tuition reimbursement

Paid training

Qualifications

• Must be at least 21 years old.
• 3 years of experience in an automotive/mechanical environment or customer service is preferred.
• Ability to lift and carry equipment weighing up to 75 pounds.

Responsibilities

• Provide lock-out, fuel delivery, battery jump starts, and tire change services.
• Communicate effectively with members for safety and service.
• Conduct vehicle and equipment inspections to ensure safety.

Skills

Communication

Customer Service

Problem Solving

Education

High School Diploma or equivalent

Job description

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AAA is hiring full time Roadside Assistance Tow Truck Drivers to join our Roadside Assistance Team in Perrysburg, OH! Rain or shine, snow or ice, our drivers help our members when they need us most, whether it's changing a flat tire, jumpstarting a car battery or towing a vehicle. We are looking for dependable and empathetic individuals who truly love to help others and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!

• NO CDL required*** ***Paid Training!*** ***Hiring Immediately***
  
  

We Offer Our Associates

• Competitive hourly base pay rate starting at $19/Hour to $22/Hour (dependent upon position and experience)
• Now hiring for Full Time 1st Shift (will include weekends)
• Plenty of overtime during peak season
• Monthly bonuses (potential to earn to additional $300-$500 per month!)
• Over 3 weeks of Paid Time Off (PTO)
• 8 Paid Holidays
• 401(k) plan with company match (first 4% matched at 125%)
• Medical, Dental, Vision and Prescription Coverage
• FREE AAA Membership
• Tuition Reimbursement
• Paid Training
• Uniforms and tools provided
  
  

What will you do?

• Provide lock-out, fuel delivery, battery jump starts and tire change services using established guidelines and quality control procedures.
• Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Driver position).
• Sell, install, test and perform battery warranty services for Members (Mobile Battery Technician position).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
  
  

What are we looking for?

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school OR a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
  
  

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, apply now. You can expect to hear from us within 24-72 hours. Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Fleet

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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