Roadside Assistance Evening Shift

PAL OF DALLAS LLC; Carrollton (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Job summary

PAL OF DALLAS LLC in Carrollton, TX is seeking a reliable Roadside Assistance Technician to join our team. This hands-on role involves helping drivers stranded on the road, solving problems on the go, and delivering friendly, professional service in the field.

Ideal candidates are self-motivated, with strong mechanical aptitude and excellent customer communication skills, and capable of working independently with flexible hours, including nights and weekends.

Qualifications

• Valid driver's license with a clean driving record.
• MUST pass a background check.
• MUST have reliable transportation.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong mechanical aptitude and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage time efficiently in the field.
• Physical ability to lift heavy equipment and work in various weather conditions.

Responsibilities

• Respond promptly to roadside assistance calls throughout the DFW area.
• Perform tire changes.
• Perform battery jump-starts and battery installations.
• Provide fuel delivery services to stranded motorists.
• Perform vehicle lockout services safely and efficiently.
• Communicate with dispatch and customers regarding ETA and service updates.
• Maintain service tools, and equipment in clean, working condition.

Skills

Mechanical aptitude

Customer service

Communication skills

Independent work

Time management

Problem solving

Physical stamina

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

About the Role:

PAL OF DALLAS LLC is looking for a reliable and skilled Roadside Assistance Technician to join our team in Carrollton, TX! This is a hands-on role where you'll be the hero drivers need when they're stranded — making a real difference every single day. If you love working independently, solving problems on the go, and helping people in their time of need, this is the job for you!

Responsibilities:

• Respond promptly to roadside assistance calls throughout the DFW area
• Perform tire changes
• Perform battery jump-starts and battery installations
• Provide fuel delivery services to stranded motorists
• Perform vehicle lockout services safely and efficiently
• Communicate with dispatch and customers regarding ETA and service updates
• Maintain service tools, and equipment in clean, working condition

Requirements:

• Valid driver's license with a clean driving record
• MUST be able to pass a background check
• MUST have reliable transportation
• Ability to work flexible hours, including nights, weekends, and holidays
• Strong mechanical aptitude and problem-solving skills
• Excellent customer service and communication skills
• Ability to work independently and manage time efficiently in the field
• Physical ability to lift heavy equipment and work in various weather conditions

About Us:

Pop-A-Lock is a trusted roadside assistance provider serving the greater Dallas, TX area, dedicated to getting drivers back on the road quickly and safely. Our customers count on us for fast, friendly, and professional service when they need it most. We take pride in building a team of dependable professionals who share our commitment to excellence and community.